Facilities Services Supervisor (East Madison) at Oakwood Village

MISSION STATEMENT

We are Called to serve a thriving community of seniors that live with dignity, connection and purpose. 

CORE VALUES

Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values:

• Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.
• Faith: We have a commitment to remain true to the vision and mission of Oakwood.
• Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all.
• Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers.
• Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.

ESSENTIAL RESPONSIBILITIES (including but not limited to) of a Facilities Services Supervisor

• Provides leadership, supervision, training, performance evaluation, and coaching to direct reports.
• Conducts effective staff scheduling and payroll management functions, ensuring departmental 24/7 on-call coverage for emergency calls.
• Collaborates with Facility Services Manager to ensure:
• computerized maintenance management system and associated workflows, including development of and adherence to preventative maintenance schedules.
• facility-related compliance and required documentation for CMS and state regulations and life safety code.
• effective budget management.
• Ensures uninterrupted operation of building systems.
• Ensures a high level of customer services and quality outcomes for customers.

ESSENTIAL QUALIFICATIONS of a Facilities Services Supervisor

• Knowledge of facilities operations, HVAC and equipment maintenance practices for electrical, plumbing and mechanical operations.
• Exercises good judgment and makes sound decisions including ability to prioritize.
• Knowledge of federal and state regulations related to maintenance operations of healthcare facilities.
• Demonstrated willingness to learn skills related to the job and ability to develop those skills to assure quality of services at Oakwood.
• Handles confidential information.
• Effectively communicates with both staff members and residents.
• Willing and able to accept flexibility in work schedule.
• Possession of a valid driver’s license.
• Basic computer skills i.e. Microsoft Office applications.

EXPERIENCE, EDUCATION, AND/OR TRAINING

• At least 3 years of facility services experience or supervisory experience required.
• Bachelor, Associates or Technical degree, preferred.