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Retail Sales Manager Lower Mainland (1025) at Trail Appliances

Trail Appliances · Richmond, Canada · Onsite

CA$65,000.00  -  CA$86,000.00

Microsoft Office

Microsoft Excel

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Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values: 
Integrity – We do what’s right, even when no one is looking.  
Improvement – We do it well. Then we do it better.  
Caring – We put ourselves in others’ shoes. 
Authenticity – We like people, not pretense.  
Determination – We kick down walls. 

We have everything we need to inspire our customers. Except you.
With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.
The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.


We have everything we need to inspire our customers. Except you.With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.

Includes Bonus



As the Retail Sales Manager, you will
  • Provide amazing customer experiences
  • Maintain the in store experience standards
  • Drive sales and revenue
  • Maintain product knowledge training plan for Product Specialists
  • Conduct weekly performance review with Product Specialists
  • Review and approve daily written sales orders
  • Maintain margin expectations through strategic price management
  • Support the need of internal customers
  • Ability to travel to Lower Mainland locations and satellites an asset


    • To be successful in this role, you need:
  • 3-5 years of successful retail sales experience in a management role
  • Proven ability to deliver sales growth, set objectives and achieve them
  • Successful completion of business courses, including supervisory training
  • The ability to lead, coach, motivate and enhance existing teams for success
  • Excellent written and oral communication skills
  • Good working knowledge of Microsoft Office and ability to learn new software
  • The ability to work evenings, weekends and additional hours when required
  • Appliance knowledge is an asset but not mandatory


    • Why Join Trail
  • Extended Health Benefits
  • Merit Performance
  • Generous employee discounts 
  • Gym membership discount 
  • Professional Development Programs 
  • Employee Recognition Program
  • Company events 
  • Paid Volunteer


    • INDHP

    We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?


    Apply Now

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