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Human Resources Assistant at New Life Center

New Life Center · Fargo, United States Of America · Onsite

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Job Details

Job Location:    Fargo, ND
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    Any

Description

Human Resources Assistant Job Description 

Position: Human Resources Assistant
Full-Time/Part-Time: Full-time, Monday-Friday, with occasional evenings or weekends as needed to accommodate employee availability or organizational needs
.
Department: Administration
Reports to: Human Resources Director
FLSA Classification: Non-exempt


Summary

The Human Resources Assistant plays a key role in supporting the full employee lifecycle and ensuring the smooth operation of HR processes across the organization. This position is responsible for maintaining accurate employee records, coordinating benefit administration, and providing day-to-day HR support to employees and supervisors. The HR Assistant serves as a front-line resource for employee questions, assists with onboarding and offboarding, and ensures timely and accurate data management within Paycom, NLC’s HRIS platform. The role also helps monitor HR compliance requirements, communicate important updates to staff, and improve HR systems and processes to make them more efficient and employee friendly. Working under the direction of the HR Director, this position supports the implementation of HR policies, workflows, and Paycom system updates, ensuring that all changes and employment decisions are reviewed and approved through appropriate HR oversight.

At New Life Center, every role is a form of ministry.  We seek staff who are committed followers of Jesus Christ, aligned with or Statement of Faith, and who model our REAL values - Respectful, Encouraging, Accountable, and Loving.   


Essential Function 1:  Employee Lifecycle & Records Management

  • Supports all stages of the employee lifecycle, from recruitment and onboarding through status changes, performance review tracking, and separations, ensuring accurate documentation and timely processing in Paycom.
  • Maintains accurate and up-to-date employee records and HR documentation in compliance with federal, state, and organizational requirements.
  • Performs regular audits of personnel files, I-9 documentation, and digital records to ensure completeness, consistency, and confidentiality.
  • Manages and organizes personnel files in Paycom, collaborating with HR Director to improve system setup, user access, and reporting tools.

Essential Function 2:  Recruitment & Employee Support

  • Supports talent acquisition efforts through job postings, candidate communication, participation in interviews and job fairs, and collaboration with hiring managers to promote a positive and professional applicant experience.
  • Coordinates key stages of the employee lifecycle, including recruiting, onboarding, and offboarding, ensuring accurate completion of background checks, I-9 verification, new-hire orientations, benefit elections, and exit documentation within Paycom.
  • Serves as the first point of contact for employee inquiries related to employment, benefits, and Paycom navigation, providing clear, timely, and professional support while referring complex matters to the HR Director as appropriate.

Essential Function 3:  Benefits Administration & Compliance Support

  • Coordinates day-to-day administration of employee benefits including medical, dental, vision, life, disability, and retirement plans; processing enrollments, qualifying life event changes, and terminations.
  • Assists employees with benefit questions and system issues, coordinating with Paycom or carriers as needed and referring complex cases to the HR Director.
  • Prepares and reviews benefit reports, assists with open enrollment setup and communication, and supports the HR Director in annual plan renewals and audits.
  • Stays informed on benefit eligibility, waiting periods, and compliance standards to ensure benefit administration follows ACA, COBRA, WSI, and other legal requirements.

Essential Function 4:  HR Systems & Paycom Administration

  • Serves as Paycom point of contact for troubleshooting, Employee Self-Service support, and workflow improvement requests.
  • Supports the setup and maintenance of Paycom modules under the guidance of the HR Director, ensuring system accuracy and that any updates or workflow changes are reviewed and approved prior to implementation.
  • Collaborates with the HR Director to identify and implement Paycom enhancements that improve HR efficiency, reporting accuracy, and the overall employee experience.

Essential Function 5: Administrative & Departmental Support

  • Provides general clerical and administrative support to the HR function including filing, scanning, correspondence, and meeting coordination.
  • Assists with HR communications, training logistics, and employee recognition events.
  • Performs other related duties as assigned.

Position Reports to Stephanie Strum, Human Resources Director

Stephanie leads New Life Center’s human resources strategy and compliance efforts. With more than eight years of service to the organization and prior experience in communications, marketing, and administration, she brings a well-rounded perspective to HR leadership. Her multidisciplinary academic background in Criminal Justice, Psychology, and Recreation & Leisure further supports her commitment to fostering a mission-driven and compliant workplace.


This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Human Resources Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center. 

 

Qualifications


Personal:

  • Personal, evident, and growing relationship with Jesus Christ.
  • Compassionate heart for those in need.
  • Willingness to serve others.
  • Desire to see the lost transformed through the love of Christ.

Required Education and experience:

  • At least one-year related experience.

Preferred Education and experience:

  • Associate’s degree in related field.

Additional Eligibility Requirements:

  • Ability to pass a pre-employment drug test and background check.
  • Must possess a valid driver’s license, maintain an acceptable driving record in accordance with the organization’s insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.

Skills:

  • Basic knowledge of HR principles, employment laws, and benefit administration.
  • Strong attention to detail, organization, and accuracy in documentation.
  • Excellent communication and customer service skills.
  • Maintains confidentiality and professionalism in all interactions.
  • Proficient in Microsoft Office; experience with HRIS systems (Paycom preferred).
  • Ability to manage multiple priorities and meet deadlines.
  • Works collaboratively under direction, following established HR procedures.
  • Quick learner with sound judgment and a solutions-focused approach.

Work Environment:

  • Works primarily in a professional office setting with frequent interaction with employees, applicants, and external partners in person, by phone, and electronically.
  • Regularly uses computers, printers, scanners, phones, and other standard office equipment.
  • Operates in a busy environment with frequent interruptions and shifting priorities.
  • Occasionally travels between sites to assist with onboarding, training, or HR support needs.
  • May spend extended periods sitting, typing, and reviewing documents, and occasionally lift or move office materials up to 20 pounds.
  • Maintains confidentiality and exercises discretion when handling sensitive employee information.
  • May require occasional work outside of regular business hours during onboarding or special projects.
  • Must be able to perform the essential functions of the position, with or without reasonable accommodation.

 

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