INNOVATION MANAGER at MacDonald Training Center, Inc.

Description

• Oversee the Innovation program creation, execution, results, and proven outcomes.
• Focus on the current program for the Deaf or Hard of Hearing community. Future focus: Spanish-speaking community - program creation & execution. 
• Collect data as it pertains to recruitment and job retention.
• Focuses internally and externally as it relates to the Innovation program.
• Community Outreach – Promotes MTC and Innovation program.
• Manage and supervise the Innovation team and motivate, support, and guide team members.
• Interview, hire, and orient new team members.
• Attend events and network with DHH service providers.
• Create data reporting to be shared with stakeholders.
• Provides presentations and informational sessions regarding the Innovation Pilot Program for the Deaf and Hard of Hearing.
• Responsible for the Innovation Interns recruiting, onboarding, training, continuous support and follow-up for each cohort.
• Continually gauge the need of the DHH community and revise the program, as needed.
• May serve as an interpreter when required by MTC. 
• Coordinate and execute ASL classes for MTC team members.
• May serve as a V/R certified employment coach, in the future.
• Meet with leadership, as needed.
• Focuses on a people-first approach across the organization. 
• Diagnoses problems quickly, foresees potential issues, and delivers resolution.? 
• Maintain an environment of respect and inclusivity where all people can do their best work. 
• Maintain a collaborative work environment and work well with others.
• Perform all other duties, as assigned.

Requirements

• Bachelor’s degree (BA/BS) required. Experience: Minimum of two (2) years of experience in program management, nonprofit work, and/or a position serving the Deaf community.
• Strong familiarity with and active experience in the local Deaf community.
• At least two (2) years of supervisory experience.
• Excellent written, verbal, and expressive communication skills; fluency in American Sign Language (ASL) required. Fluency in Spanish, a plus.
• Organizational Skills: Highly organized, detail-oriented, and able to manage multiple projects and priorities effectively.
• Problem-Solving: Demonstrated ability to think critically, identify challenges, and implement effective solutions.
• Professional Attributes: Self-starter who thrives in a fast-paced environment. Strong team player with exceptional interpersonal and relationship-building skills. Culturally and disability sensitive, with strong social awareness and perceptiveness.
• Leadership & Collaboration: Ability to communicate and manage effectively at all levels of the organization, fostering positive and collaborative internal and external relationships.
• Service Orientation: Demonstrates a people-first, service-oriented approach in all interactions.
• Intermediate knowledge in MS Office: Excel, Word, and Outlook. 
• Availability: Must be available for occasional evening and weekend work to accomplish the outcomes of the job.
• Screening Requirements: Must successfully pass a Level 2 background check, local law enforcement clearance, and drug screening.

Why Join Us?

• Rewarding opportunity to make a meaningful impact in the lives of individuals with disabilities. 
• Opportunity to be part of a mission-driven organization.
• Collaborative and supportive work environment.
• Competitive benefits package.
• Professional development and growth opportunities.

If you are friendly, focused on people-first and thrive in a dynamic environment, we encourage you to apply!   

MTC is a drug-free workplace and an Equal Opportunity Employer.