Email & Intranet Communications Support at Publix Super Markets
Publix Super Markets · Lakeland, United States Of America · Onsite
- Professional
- Office in Lakeland
Description
The Corporate Communications department at Publix spearheads internal communications and press releases, publishes monthly newsletters and annual benefits notices, handles department-specific communications, and manages digital content for Publix's internally facing platforms.
Within the department, the Email & Intranet Communications Support position will manage and execute
This position is responsible for making sure email communications go out to store associates timely, so they know what actions to execute daily. This position also makes sure companywide announcements are sent and published on time.
The responsibilities listed on this position are not intended to be all-inclusive and additional responsibilities may be assigned as needed.
What you’ll do
Within the department, the Email & Intranet Communications Support position will manage and execute
- mass email communications processes internal to Publix and
- routine content maintenance and ad hoc requests for associate digital communication platforms internal to Publix (like intranet and extranet websites).
This position is responsible for making sure email communications go out to store associates timely, so they know what actions to execute daily. This position also makes sure companywide announcements are sent and published on time.
The responsibilities listed on this position are not intended to be all-inclusive and additional responsibilities may be assigned as needed.
What you’ll do
- Serve as the subject matter expert (SME) for email processing and execution within the corporate communications department.
- Manage routine content maintenance for digital platforms and ad hoc requests, as needed.
- Perform other duties as assigned, such as executing on deliverables connected to crisis communications (business disruptions, etc.).
Hours of Work
Monday - Friday, 7:00 a.m. to 3:30 p.m
Facility
Lak Publix Corporate Office B003
State
Florida
Frequency of Pay
Weekly
Minimum Base Pay
20.05
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.
Address
3300 Publix Corporate Parkway
City
Lakeland
Year End Bonus
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.
Maximum Base Pay
27.65
Required Qualifications
- Associate’s degree in communications or related area (or equivalent experience)
- At least 2 years of experience with business writing and communicating with various levels of management
- knowledge of communication principles
- strong writing, editing and proofreading skills
- interpersonal/communication skills
- analytical and critical thinking skills
- negotiation/persuasion skills
- customer service skills
- time management skills
- ability to work independently, be flexible and highly productive, and multi-task
- ability to handle sensitive and confidential information
- ability to work well under pressure and work on multiple projects at the same time
- ability to adapt to new technology quickly
- basic knowledge of Microsoft Word
- intermediate knowledge of Microsoft Outlook
- willingness to work a flexible schedule with extended hours (including nights or weekends), as needed
Preferred Qualifications
- Associate’s degree in communications or related area
- 2 or more years of Publix retail experience
- 1 year of experience using the Associated Press (AP) style for writing and editing communications
- 1 year of experience using a content management system
- APR or ABC (Accredited in Public Relations or Business Communications)
- knowledge of content management systems
- knowledge of HTML
- knowledge of Publix’s digital communications platforms (i.e., email, PASSport, Publix Connection), including their structure, capabilities, limitations and audience
- knowledge of Publix’s email style/standards, email processes, email technology capabilities and limitations (including email security), email setup for store locations and distribution lists
- knowledge of Publix’s business area structure and operational environments
- knowledge of Associated Press style
- knowledge of Publix’s style and brand guides
- basic knowledge of Microsoft SharePoint, Adobe Acrobat, and Adobe Photoshop, SAP, Sitecore, and ContentCenter
- intermediate knowledge of Microsoft Word
- advanced knowledge of Microsoft Outlook
Potential Annual Base Pay
41,704 - 57,512
Zip Code
33811-3311
Benefits Information
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health, dental and vision plans plan
- Paid Time Off
- Paid Parental Leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Free hot lunches (buffet-style) at facilities with a cafeteria
- Visit our website to see all of our benefits: Benefits - Jobs (publix.com)
