Human Resources III chez Horizon Services, Inc.
Horizon Services, Inc. · Hayward, United States Of America · Onsite
- Professional
- Bureau à Hayward
POSITION DESCRIPTION
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| As a Horizon Services, Inc. employee, you will enjoy generous benefits and have a unique opportunity to shape an engaging employee experience and offer a rewarding work environment to our dedicated team. The Human Resources III is an integral part of the Human Resources Department at Horizon Services, Inc (HSI). This role will collaborate with staff members throughout the organization to co-create a positive employee experience. The goal of this role is to develop the systems and processes needed to co-create a thriving environment for staff from the time they begin their employment and through their engagement. We are committed to providing excellent customer service throughout the process. We are collaborators functioning in a fast-paced environment. Duties include creating a talent pipeline, designing, and developing an engaging onboarding experience and providing excellent customer service throughout. The Human Resources Generalist is also tasked with ensuring that through the HR systems, we promote client-centered-care, promote greater quality and equity in the delivery of services to the clients. The Human Resources Generalist works closely with the Personnel & Program Administrator, the Compliance & Outcomes Administrator, the Human Resources Director, the Director of Clinical Services, and the Finance Director to coordinate the development if systems across the organization. | ||||||||
| PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES: |
Accountabilities: (3-5)
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| Responsibilities: Customer Service
Talent Onboarding/Acquisition
Benefits
Compliance
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| Collaboration-Builds partnerships and works collaboratively with others to meet shared objectives. Functioning effectively as a member of a professional team. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains trust and support of others. Understands and values the roles and responsibilities of other team members. Ensures Accountability-Holds self and others accountable to meet commitments. Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for and learns from decisions, actions, and failures. Interpersonal Communication-Establishes rapport quickly and delivers multi-mode communications that convey a clear understanding of the needs of different audiences: co-workers, managers, clients, client's families, care providers, etc. Adjusts to fit the audience and the message. Accepts responsibility for miscommunications or misunderstandings. Avoids escalated arguments at work and seeks a positive resolution. Listens actively and effectively: seeks first to understand. Conveys information in a jargon-free, non-judgmental manner Optimizes work processes-Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the processes necessary to get work done with highest quality Problem-Solving-Uses a logical approach to address problems or manage the situation at hand by drawing on one’s knowledge and experience base and calling on other references and resources as necessary. Develop Talent - Develops people to meet both their career goals and the organizations goals. Places a high priority on developing others. Develops others through coaching, feedback, exposure, and stretch assignments. Aligns employee career development goals with organizational objectives. Encourages people to accept developmental opportunities. Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals. Sets objectives to align with broader program/organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Considers impact of plans on others and communicates & trains proactively. Values Differences and Cultural Awareness - Recognizes the value that different perspectives and cultures bring to an organization. Seeks to understand and adapt to different perspectives and cultures. Contributes to a work climate where differences are valued and supported. Applies others diverse experiences, styles, backgrounds, and perspectives to get results. Is sensitive to cultural norms, expectations, language preferences and ways of communicating. Is aware of own cultural biases and proactively seeks consultation from supervisor on how to handle them. |
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| QUALIFICATIONS: (education and work experience) |
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| PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee successfully performing the essential functions of this job (i.e., travel, driving, lifting, etc.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: Please use percent time spent in these requirements. Totals do not have to add to 100%. | ||||
| Standing and Walking: | 15% required | Close Vision and Sitting: | 50% | |
| Talking and Hearing: (via phone/in person) | 60% required | Lifting (more than 20 lbs): | 5% | |
| Travel | 10% | Other: | ||
| NUMBER OF DIRECT REPORTS: |
| Salaried (number): 0 |
| Hourly (number): 0 |
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