Business Office Manager at None

INTRODUCTION

The Business Office Manager plays a critical role in supporting the mission of the organization by providing high-level administrative support.  The incumbent will manage the advancement of the executive’s and organization’s public agenda through external relations and communication.  The role requires coordination with the Board of Directors, the senior leadership team, administrative office management, and on organizational initiatives. This role manages logistics for governance and leadership meetings, drives progress on cross-cutting projects, and supports special initiatives. The successful candidate will bring strong organizational and communication skills, a commitment to excellence, and a passion for advancing the organization’s mission.

MAJOR DUTIES/ESSENTIAL FUNCTIONS 

• Plan and coordinate board and committee meetings, including scheduling, agendas, materials preparation, and minute-taking.
• Assist the President & CEO in ensuring compliance with governance requirements and maintain accurate board records, bylaws, and policies.
• Facilitate communication with board members about meetings and assist with any board member needs such as transportation.
• Provide high-level strategic administrative support, including preparing reports and presentations for board meetings.
• Manage calendars, agendas, and documentation for senior leadership team meetings.
• Track decisions and action items to ensure accountability and timely follow-through.
• Support alignment across departments by facilitating communication and information sharing.
• Lead or support organizational projects assigned by the President & CEO (or designee), with emphasis on strategic priorities such as policy initiatives and organizational development.
• Create project plans, monitor timelines, and prepare status reports for leadership and stakeholders.
• Conduct research, prepare briefing materials, and develop presentations for internal and external use.
• Works on behalf of the executive to handle strategic external-facing issues, 
• Manage stakeholder relations with external contacts such as officials, donors, and partners.
• Provide administrative and project management support for external affairs, including coordination with coalitions, partners, donors, and policymakers.
• Create or assist with the creation of project plans, communications, and materials related to external affairs priorities.
• Maintain records and track deliverables to ensure deadlines are met. 
• Serve as the dotted-line leader for administrative assistants and oversee daily operations of the administrative office, including front desk coverage, space allocation, and coordination among executive and administrative staff to ensure an efficient, professional, and welcoming environment for employees and guests.
• May partner with Finance to provide budget oversight for the executive office. 
• Provide executive-level support to the President & CEO (or designee), including correspondence and document management.
• Maintain confidential organizational and board records with accuracy and discretion.
• Represent the organization professionally with stakeholders, donors, and community partners.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree required; advanced degree preferred.
• 3–5 years of progressively responsible experience in nonprofit administration, executive or board support, or
• office/project management.
• Proven ability to manage multiple complex schedules, deadlines, and priorities in a fast-paced environment.
• Exceptional written and verbal communication skills, including experience preparing materials for boards, executives,
• donors.
• Proficiency with Microsoft Office Suite, Google Workspace, and project management tools.
• Knowledge of nonprofit fundraising, governance, and/or policy and advocacy processes preferred.
• Demonstrated commitment to the organization’s mission, values, and principles of diversity, equity, and inclusion.

PHYSICAL REQUIREMENTS

Requires no heavy lifting, and nearly all work is performed in an office environment. Specific vision abilities required by this job include close vision and ability to adjust focus. Frequently required to sit, use hands/fingers to handle or feel, and talk/hear. Requires critical thinking, organizational, decisive judgment, communication, good customer service skills. Must be able to handle multiple tasks, be able to work in a stressful environment and take appropriate actions as needed. Must always follow Unity Healthcare and departmental policies and procedures.