Intern at Lumin8 Technologies Services, LLC

Internship: Internship – Network Operations Center Technician (INT-NOCTECH) 

Division: Lumin8 Technologies Services, LLC 

Reports To: Director of Professional Services 

Location: Marietta, GA ( 27 N Fairgrounds Street) 

Region: Southern 

SUMMARY  

The Network Operation Center Technician (NOCTECH) serves as the first line of defense 

against device/network outages and works to ensure that any experienced outage is handled 

as effectively and efficiently as possible. 

The internship at the (NOC) is for the intern to gain technical skills in Computer Networking and 

basic cybersecurity protocol for local government Intelligent Transportation System (ITS) 

infrastructure such as cameras, traffic signals, vehicle detection devices and much more.  

 By the end of the internship, the intern will have a defined skills for basic Network trouble 

shooting and triage and a proficient understanding of day-to-day operations of a typical network 

technician that can be applied to other companies or higher education learning  

 ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Monitor the health of ITS devices deployed across the company/customer network. 

• Monitor the status of ITS systems, networks, and devices such as CCTVs, Dynamic Message Signs, gate control systems, Highway Advisory Radio, and more. 

• Conduct equipment failure investigation using computer-assisted techniques. 

• Other duties as assigned. 

 At the end of the internship, it is expected that the intern can: 

• Demonstrate ability to read and follow Network checklist guidelines 

• Demonstrate ability to understand basic network lingo and technical terms. 

• Demonstrate basic skills to monitor and troubleshoot hardware and devices. 

• Demonstrating basic ability to diagnose networking issues. 

• Provide intern skills assist in solving problems using critical and creative thinking. 

• Gain exposure to construction, fiber and networking diagrams 

• Get hands-on experience working for the company, thereby providing real-world 

examples to use in the future career path(s). 

 EDUCATION, EXPERIENCE, LICENSE:

• Effective communication skills both verbal and written. 

• Computer skills (MS Office Suite and Windows Operating Systems) 

 KNOWLEDGE & SKILLS:

• Ability to read and comprehend checklist documents 

• Ability to draft formal emails and or letters 

• Ability to effectively present information in one-on-one and small group settings. 

• Ability to apply basic math concepts such as fractions, percentages, ratios, and 

proportions. 

• The ability to solve real-world problems and handle a variety of specific situations 

where there are only limited standard rules.  

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or 

schedule form. 

PHYSICAL DEMANDS: 

The physical demands described herein are representative of those that must be met by an 

intern to successfully perform the essential functions during the internship.  Reasonable 

accommodations may be made to enable individuals with disability to perform the essential 

functions. 

While performing the duties of this internship, the intern is regularly required to sit and stand; 

use hands to finger, handle or feel; and talk or hear.  The intern frequently is required to 

reach with hands and arms.  The intern is frequently required to sit; stand; walk; climb or 

balance; and stoop, kneel, crouch, or crawl.  The intern must frequently lift and/or move up to 

10 pounds and occasionally life and/or move up to 25 pounds.