Asset Support Technician at ORC External

• Suffolk County Council 

• Address: Phoenix House, Goddard Road, Ipswich IP1 5NP - Hybrid working

• Salary: £34,434 per annum (pro rata for part time)

• Hours: 37 hours per week - Flexible working options available

• Contract: Permanent

This advert is for current Suffolk County Council staff only

At Suffolk County Council, every role is a chance to create positive change. We're not just a local authority; we're a team of dedicated individuals working together to improve lives across our diverse communities. As our new Asset Support Technician, you'll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for all. If you're passionate about making a real, tangible difference, it's time to reimagine your career with us. 

Your role and responsibilities 

As part of our Highways team, you’ll play a key role in shaping and managing forward programmes for carriageway, footway, road marking, and signage maintenance across Suffolk. You’ll support the delivery of a safe and well-maintained highway network by analysing condition data, prioritising works, and identifying the most effective maintenance solutions. Working closely with internal teams and supply chain partners, you’ll help ensure statutory compliance, respond to public enquiries, and contribute to asset condition assessments. Your input will be vital in coordinating efficient delivery, monitoring progress, and keeping stakeholders informed.

You will need

• good working knowledge of MS Word, Excel, Outlook, SharePoint and Insight software. 

• strong problem-solving skills and ability to manage and interpret large volumes of data 

• knowledge of carriageways, road markings, and sign maintenance standards and techniques 

• understanding of relevant legislation, including the Highways Act and New Roads and Street Works Act 

• excellent communication skills, both written and verbal, with the ability to build strong relationships 

• ability to work independently, organise activities, and make decisions within guidelines. 

You can view a full list of requirements in the Job and Person Profile (word). If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We’d appreciate the opportunity to consider your application. 

The Team 

Suffolk Highways is a collaboration between Suffolk County Council and M-Group to meet the primary objective of maintaining roads and delivering new highway infrastructure in Suffolk. 

We work together to achieve the best that we can and support one another in our work as one team. We look ahead so that we may better inspire each other to continually improve and take pride in what we do and the service that we provide to our customers.

We make things happen by empowering, encouraging and motivating our colleagues and by showing respect to all people that we work with and for.

We collaborate and work as one team to provide the best possible highways service for Suffolk.

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information 

Please contact either Charlie Mitson or Richard Winter for a casual conversation. You can reach them by emailing: [email protected] or calling 07748 966833 or email [email protected]  or call 07516 975902.

How to apply

Step 1 - Read the Job and Person Profile (word). 

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following question (no more than 2 sides of A4). You should use the Supporting Statement template. 

Question: Why are you a good fit for this role?  Please tailor your answer to the selection criteria found at the bottom of the job and person profile.

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process. 

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [email protected] or calling 03456 014412.  If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 

Closing date:11.30pm 10 November 2025. 

Interview date: week commencing 17 November 2025. 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid 

Company