Service Center Manager at ARC Document Solutions
ARC Document Solutions · Omaha, United States Of America · Onsite
- Senior
- Office in Omaha
📍 Now Hiring: Service Center Manager – Omaha, NE ARC Document Solutions, Inc. (NYSE: ARC)
ARC provides technology and services to businesses across the U.S., with a strong focus on the architectural, engineering, and construction industries. With 170 service centers worldwide and secure cloud-based document storage, ARC is a trusted partner to thousands of customers. Learn more at www.e-arc.com.
🧩 Who We’re Looking For
We’re seeking a full-time Service Center Manager to lead our Omaha, NE location. This role oversees daily operations, manages personnel and equipment readiness, and ensures top-tier customer service and product quality. You’ll be the driving force behind operational excellence and team success.
đź’Ľ Key Responsibilities
- Direct print production and set priorities for efficient, cost-effective operations
- Manage profitability and make strategic financial decisions
- Oversee equipment maintenance, inventory, customer service, and employee performance
- Communicate safety updates, branch goals, and work schedules
- Monitor branch performance against established standards
- Maintain inventory controls and manage cash sales reporting
- Adjust production schedules to meet client deadlines
- Estimate labor needs and assign tasks accordingly
- Perform other duties as assigned
đź“‹ Requirements
- 5–10 years of hands-on management in reprographic and/or color print solutions
- Ability to read and interpret financial statements
- Strong understanding of small and large format print production
- Skilled in troubleshooting customer files and hard copy orders
- Flexible to work non-traditional hours when needed
- Excellent communication and customer service skills
- Proficient in Adobe Creative Suite and Microsoft Office
- Proven leadership and team-building abilities
- Experience promoting print products and solutions
- Strong relationship-building with internal and external stakeholders
- Prior leadership in a print production environment strongly preferred
🌟 What We Offer
- Outstanding company support and resources
- A reputation for excellence with consistent 5-star customer reviews
- Comprehensive benefits: health, dental, vision, life insurance, and 401(k) with company match
- Employee-focused culture and supportive management
- A workplace that values care, collaboration, and success
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Accessibility Notice: If you require reasonable accommodation during the application or hiring process due to a disability, please E-Mail [email protected] with “Accommodation Request” in the subject line.
Recruitment Agencies: ARC does not accept unsolicited resumes. Please do not forward resumes to our Careers alias or ARC employees. ARC is not responsible for any fees related to unsolicited resumes.
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