Senior HR Director at International Institute of New England

The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 9,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.

Position Title: Senior HR Director

• Department: Human Resources
• Reports to: Chief Financial Officer
• Supervises: Senior HR Manager, Senior HRIS Manager

Benefits:

Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short-term disability (STD), long-term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more.

Overview

Reporting to the Chief Financial Officer (CFO), the Senior Human Resources Director (Senior HR Director) manages all areas of work of the organization�s human resources function including employee relations, developing and implementing organizational human resources policies, ensuring compliance with federal, state, and local laws, directing the recruitment and onboarding of new employees, developing and deploying training and career development programs, implementing approved salary structures, managing the employee performance evaluation system, and supporting the negotiation of employee benefits packages. The Senior HR Director assists the senior management team in developing human resource strategies to meet the organization�s goals and supervises all staff in the Human Resources department.

Responsibilities:

Employee relations and development

• Oversees human resources programs including performance management, employee relations, staff events, and staff training and development.
• Provides coaching, training, and support to employees and supervisors to drive performance and on-the-job satisfaction.
• Manages employee relations matters professionally.
• Benefits, Leaves, and Compensation

• Collaborates with the Chief Financial Officer to set salaries for new hires, review promotions, and ensure adherence to the agency�s Salary Band structure.
• Supports the Chief Financial Officer in the administration of IINE�s employee benefit plans including renewals, open enrollment, benefit claims, EEOC reporting and other mandatory reporting.
• Serves as the agency�s liaison to a third-party benefits administrator.
• Serves as IINE�s leave of absence administrator, coordinating with all relevant third-party providers to ensure adequate support to employees as well as compliance with PFML, FMLA, and other regulations governing leaves of absence.
• Works closely with the Finance department to ensure payroll is processed effectively and timely.

Organizational duties

• Collaborates with senior leadership to develop and implement IINE�s staffing, recruiting, training, and retention strategies
• Serves as the organization�s primary point of contact to outside legal counsel on employment matters.
• Ensures compliance with federal, state, and local employment laws and regulations
• Oversees and communicates regular updates to the Personnel Manual consistent with laws and regulations
• Stays current with best practices, trends, regulatory changes, and new technologies in Human Resources, applying this knowledge for the betterment of IINE.
• Prepares reports on recruiting, retention, employee demographics, and staff trends for the Board and senior management.

Human Resources department management

• Recruits, interviews, hires, and trains new staff in the Human Resources Department.
• Oversees the daily work of the Human Resource Department.
• Conducts performance reviews of Human Resources Department staff.
• Develops and manages the Human Resources Department budget.
• Coordinates professional development training and certification activities for HR staff.
• Ensures the HR department is integrated with all departments at IINE, particularly the Operations and Finance teams.
• Other duties as assigned

Required Skills and Competencies

• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent management skills and demonstrated success as an individual contributor to an HR department�s work.
• Proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Demonstrated ability to think strategically while managing tactical execution.
• Able to adapt to the changing needs of the organization.
• Thorough knowledge of employment laws and regulations.
• Proficient in Human Resources software, human resources analytical tools such as Predictive Index, and Microsoft Office Suite.

US Work Eligibility Notice

This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this role.