Outreach Dental Registration at Community Health Center of Southeast Kansas Inc

Description

CORE VALUES

The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources. 

GENERAL DESCRIPTION

This position is part of the School Health and Dental Outreach team. For School Health this position assists by participating with in-person enrollments for school districts, responsible for collecting dental outreach consents, performing the registration process for students/patients by scanning/labeling consents while updating demographics and verifying KMAP insurance, ensuring all dental consents are completely filled out with two signatures, organizing consents by teacher and grade, updating school rosters in the OneDrive, assisting hygienists with dental screenings, assisting hygienists with clinical notes and generating referrals, helping to get students to treatment area, preparing take home letters when full hygiene services are performed, and directing patients to community resources as needed. 

This position is also a part of Adult Dental Outreach. For Adult Outreach this position assists by performing the registration process for all patients by scanning/labeling all CHC/SEK clinic registration paperwork as well as scanning/labeling/making appropriate Alerts in charts for the Shared Authorization form, Dental Health History and Dental Outreach Medication list all while updating demographics and verifying insurance, ensuring all paperwork is completely filled out with all appropriate signatures, scheduling patients on provider’s schedule, updating adult rosters in the OneDrive as treatment is completed and assisting in take home letters.  

This position may also function as a Dental Assistant, including being responsible for assisting the dentist or dental hygienist in the direct provision of primary care dental services as well as responsible for sterilization and preparation of dental supplies.

Requirements

ESSENTIAL DUTIES

• Performs registration for all dental outreach, enters KMAP insurance information and demographics, and scans documents to the EHR.
• Maintains consistent patient flow by monitoring scheduling system and determines how patients will be called into treatment area and helps walk younger patients back and forth.
• Obtains patient consents as required by policy and schedules. 
• Participates in on-site enrollments.
• Assists patients/sites with resources either within CHC/SEK or the community as needed.
• Schedules appointments as requested by the dental provider or dental outreach coordinator.
• Communicates with parents and school staff regarding student needs as appropriate for position.
• Interviews patients, measure vital signs, such as temperature, blood pressure, weight, updates medication list and allergies at each visit and records information in EHR.
• Serves as the dentist's or dental hygienist's chair-side assistant as needed. 
• Prepares operatory for patient treatment per clinical protocols and/or dentist's or dental hygienist's direction. 
• Maintains a sterile and neat working environment. Helps with sterilization of instruments.
• Observes universal precautions at all times. 
• Assists with maintaining adequate outreach supplies.
• Complete all job functions observing confidentiality and HIPAA requirements.
• Performs other duties as assigned.
• Transport yourself, staff, and equipment to outreach sites as needed.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• Any combination of education and work experience that would likely provide the required knowledge and abilities is qualifying
• Valid Driver’s License required as travel is a requirement of the position. 
• Graduation from Dental Assisting Program, beneficial but not necessary.

KNOWLEDGE, SKILLS AND ABILITIES

• Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
• Demonstrate knowledge of the rationale of appropriate patient care.
• Must be organized and able to manage/prioritize tasks to meet deadlines, adapts to change in a positive manner, able to work as a part of a team.
• Communicates through appropriate channels. Use proper chain of command for patient complaints.
• Communicates through appropriate channels. Use proper chain of command for patient complaints.                                                                         
• Ability to handle emergency situations calmly and effectively.
• Must be computer literate, especially with Excel, Microsoft Office products and be proficient with the Electronic Health Record software.
• Must be able to maintain good inter-personal relationship with co-workers and other members of the health care team and the organization.
• Provide customer service in accordance to the organization’s mission.
• Be courteous and respectful when interacting with patients and family members.
• Maintain patient confidentiality in accordance to organization’s policy and procedure and HIPAA requirements.

WORKING CONDITIONS

While performing the duties of this Job, the employee is occasionally required to sit; regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. This position is regularly 

required to crouch, kneel and crawl due to set up of the van. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Computer work is frequent and regular. Good lighting and comfortable temperature of ventilation at all times.