Terminal / Store Manager (Denver, Colorado, United States) at Avolta | Leading Global Travel Retailer.

Grow With Us!   Dufry by Avolta is a global leader in Duty-Free travel retail, with a strong presence in North America.

What we will offer you: 

• Competitive Salary of: $60,560.00 - $69,211.00 annually + quarterly bonus
• Daily Pay- Get your money as you earn it  
• 20% Dufry, Hudson & HMSHost products
• PTO 
• Personal and Parental Leave Programs 
• Medical, Dental & Vision Insurance 
• Company Paid Life Insurance 
• Employee Recognition Programs 
• Advancement and Growth Opportunities 
• On-going Training & Development 

This Duty Free Terminal Manager Position Is for You, If You Enjoy: 

• As a Terminal Manager you are responsible for managing the stores within the terminal consistent with the short- and long-term interest of the company, its employees and its customers and ensuring the highest-level customer service possible.
• Working at the Denver International Airport

The Duty Free Terminal Manager Job Responsibilities: 

• Ensure the provision of the highest level of customer service possible, promoting quality customer service among staff by acting as a positive role model
• Hire people who are passionate about our products and philosophy and maintain employee attitude and morale by recognizing outstanding performance & service and by motivating & developing staff
• Maintain staff levels that allow for the best possible customer service
• Carry out Supervisor performance evaluations and goal assessments and supports Supervisors for staff evaluations
• Organize and lead meetings with Shift Supervisors to ensure appropriate communication
• Ensures Supervisors are verifying staff positioning during the shift according to the shop activity and priorities
• Prepare work schedules to ensure the stores goals will be met through appropriate planning & organization
• Review sales by store, category and brand, compared to previous sales and budget
• Ensure that daily sales are being tracked by the Shift Supervisors and Sales Associates
• Analyze if any issue in the terminal/store might be affecting the weekly sales and take corrective actions if needed
• Review inventory cycle count plans for the stores, ensuring appropriate execution
• Identify any replenishment issues and take necessary action to correct them
• Ensures the store is in compliance with all Airport, Provincial and Federal laws/ regulations
• Manages the team to improve customer experience through excellent operation standards
• Manages marketing strategy, working with General Manager and Supervisory team, including price changes, merchandising standards, TSRP and promotional changeovers
• In conjunction with the General Manager, formulate the fiscal revenue, expense and profit goals as well as the inventory levels for the stores
• Ensure that goals will be met through appropriate planning and organization of staff, inventory and expenses and ensuring that staff are aware of sales goals
• Performs all other responsibilities as directed by the business or leadership team

Required Qualifications: 

• At least 2 years of previous management experience in a luxury retail setting
• Strong leadership skills with demonstrated ability to build effective teams and motivate employees
• Knowledge of effective merchandise presentation standards
• Understanding of Travel Retail concepts
• Experience with MS Office Programs

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”)

 
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.