- Professional
- Office in Warwick
Bright provides a suite of industry-leading software solutions designed for accountants and bookkeepers across the UK and Ireland. Since our inception in 2021, we’ve acquired and developed best-in-class solutions, all built on one essential foundation—world-class customer support that customers can depend on.
Our multi-award-winning, user-friendly, and innovative products empower accountants and bookkeepers to efficiently support their clients while growing their practices.
Our vision is to power the digital practice of tomorrow, today. We achieve this by delivering cutting-edge, cloud-based solutions that integrate seamlessly, streamline workflows, and enhance productivity.
The success of our people is equally as important to us as the success of our customers.
We foster a safe, inclusive, and supportive workplace where everyone is treated with dignity and respect, and where equal opportunities are championed for all. We are committed to supporting our employees at every step of their journey with Bright
About the Role
About the Role
We're looking for a Business Analyst to join our growing product team in a hands-on, ticket-focused role. This position is perfect for someone looking to build their career in product management while making a real impact on software that's used by accounting professionals across the UK, Ireland, and Australia.
As a Business Analyst, you'll be the bridge between our development teams and business stakeholders, with a primary focus on writing detailed, actionable user stories and tickets that drive our product forward. This role offers fantastic exposure to the full product development lifecycle in a market that's experiencing significant change and growth.
Key Responsibilities
Primary Responsibilities:
- Write clear, detailed user stories and acceptance criteria that development teams can execute effectively
- Break down larger product requirements into manageable, actionable tickets
- Collaborate with the product owner to translate business requirements into technical specifications
- Work closely with UX/UI teams to ensure user stories capture the intended user experience
- Participate in sprint planning, backlog grooming, and refinement sessions
- Support quality assurance by defining test scenarios and acceptance criteria
- Gather feedback from internal stakeholders and help prioritise feature requests
- Maintain and update product documentation and user story backlogs
Day-to-Day Activities:
- Create and refine user stories in our project management tools
- Collaborate with development teams during daily standups and sprint activities
- Work with customer success teams to understand user pain points and feature requests
- Support the testing process by validating that delivered features meet acceptance criteria
- Participate in product demos and stakeholder meetings
- Research competitor features and industry best practices
Skills, Knowledge and Expertise
Essential Requirements:
- Strong written communication skills with attention to detail
- Understanding of agile development methodologies (Scrum/Kanban)
- Analytical mindset with ability to break down complex requirements
- Interest in or experience with B2B software, particularly SaaS platforms
Desirable Experience:
- Experience writing user stories and acceptance criteria
- 1-3 years of experience in product management, business analysis, or similar role
- Background in accounting, finance, or working with professional services firms
- Experience with project management tools (Jira, Azure DevOps, or similar)
- Understanding of software development processes and technical concepts
- Previous experience in the accounting software or professional services technology sector
- Knowledge of compliance requirements in accounting and auditing
Personal Attributes:
- Curious and eager to learn about product management best practices
- Strong collaborative approach and ability to work effectively with technical teams
- Problem-solving mindset with ability to think from the user's perspective
- Organised and able to manage multiple priorities simultaneously
- Enthusiastic about contributing to software that makes a real difference to accounting professionals
Benefits
- Competitive salary and benefits package
- Health insurance and company pension
- 25+ days annual leave
- Hybrid working options with modern work practices
- Learning and development opportunities
- Educational assistance and professional development support
- Employee wellbeing initiatives
- Life insurance
- On-site parking at our Warwick office
- Regular team events and celebrations
- Access to our Warwick office facilities
