Product Operations Associate (m/f/x) at Jobs at osapiens | osapiens Careers
Jobs at osapiens | osapiens Careers · Madrid, Spain · Hybrid
- Professional
- Office in Madrid
We are looking for a highly organized and data-driven Product Operations Associate to support the Head of Development, Business Partner Transparency.
In this role, you will play a key part in ensuring the effective governance and optimization of our product development processes. You will help establish governance frameworks, streamline processes, and ensure data-driven decision-making through effective performance tracking and reporting. Working closely with development and product teams, you will strengthen transparency, efficiency, and alignment across all workstreams.
Additionally, you will contribute to the implementation of frameworks and best practices aimed at enhancing the efficiency and effectiveness of product development. This position offers the opportunity to strengthen operational discipline, improve transparency, and drive continuous improvement within the development organization, making a significant impact on our product delivery and strategic objectives.
Your mission
As Product Operations Associate, you will play a pivotal role in ensuring the efficient execution of multiple projects. You will be responsible for managing schedules, defining and monitoring key performance indicators, developing and maintaining dashboards, and streamlining project documentation. Through these activities, you will make a substantial contribution to the success of our product and sustainability initiatives.
As Product Operations Associate, you will play a pivotal role in ensuring the efficient execution of multiple projects. You will be responsible for managing schedules, defining and monitoring key performance indicators, developing and maintaining dashboards, and streamlining project documentation. Through these activities, you will make a substantial contribution to the success of our product and sustainability initiatives.
This position is based in Madrid, where you will work alongside a highly skilled and forward-thinking team. We operate under a hybrid work model, requiring a minimum of three days per week in the office to foster effective collaboration while maintaining flexibility.
Key Responsibilities
- Define, monitor, and report on key performance indicators (KPIs) to track progress and support data-driven decision-making.
- Develop and maintain custom reporting dashboards in tools such as Power BI, leveraging APIs and Azure DevOps to automate data integration.
- Streamline project documentation, communication, and processes to improve efficiency and consistency.
- Coordinate and track activities across multiple workstreams, ensuring alignment and timely execution.
- Facilitate structured communication between development, product, and business stakeholders.
- Contribute to the continuous improvement of frameworks, tools, and best practices across the product organization.
Skills, Knowledge and Expertise
- A degree in Business Administration, Business Informatics, or a related field.
- 2+ years of experience in a Project Management Office (PMO) role, Product Operations or a similar role supporting a product or technology organization.
- Strong knowledge of project management and process improvement methodologies.
- Hands-on experience with project management software, including tools such as Jira, Azure DevOps, MS Excel, ServiceNow, Monday.com, etc. Experience with Azure DevOps is an explicit plus, as is the ability to develop scripts and interact with APIs.
- Proficiency in data analysis and reporting tools like Power BI or similar, to create insightful and actionable project reports.
- Excellent organizational and communication skills, with the ability to manage multiple priorities effectively.
- Fluent in English (C2) with outstanding written and verbal communication skills; German is a plus.
Benefits
- A purpose-driven mission tackling complex sustainability challenges whilst working alongside global industry pioneers.
- Room for creativity through collaborative teamwork and an open communication culture.
- Flexibility and team bonding with our hybrid work options.
- Fuel for your growth journey, both personally and professionally.
- Sustainable mobility options, promoting eco-friendly commuting solutions.
- Fun team events and outings with our global teams.
- Inspiring workspaces in Madrid and beyond.
