General Manager - Denver Area at Call Your Mother Deli
Call Your Mother Deli · Denver, United States Of America · Onsite
- Professional
- Office in Denver
We’re hiring a General Manager in Denver!
At CYM we consider our GMs to be the CEO of their shop. The General Manager oversees kitchen operations, front-of-house service, the continued development and growth of your team, and the overall profitability of your shop. The GM is always guest-, food-, and team-focused while being a quick thinker front-of-house lover, a skilled communicator, and a motivator. As a GM, you’ll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values (“VIBES”).
A day in the life of a CYM GM:
Apply Now
We’re hiring a General Manager in Denver!
At CYM we consider our GMs to be the CEO of their shop. The General Manager oversees kitchen operations, front-of-house service, the continued development and growth of your team, and the overall profitability of your shop. The GM is always guest-, food-, and team-focused while being a quick thinker front-of-house lover, a skilled communicator, and a motivator. As a GM, you’ll be an enthusiastic leader for your team, lead by example, and hold yourself and all team members accountable for their performance and product output through our CYM Values (“VIBES”).
A day in the life of a CYM GM:
- Overseeing daily operations of your shop - from preparing the shop to open, executing service, to closing; all at the highest level
- Proactively solving any problems that arise at the shop and taking initiative to keep the shop running at its best, most efficient capacity always
- Manage and lead (if applicable), supervisors, and team members to ensure the best service is provided to our guests with CYM VIBES in mind
- Work with supervisors to create a positive, efficient work environment for the whole team
- Supporting Call Your Mother’s high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools
- Manage maintenance and upkeep of all equipment and the shop’s surroundings -- trash pickups, linens, deep cleaning, and/or storage organization
- Continued focus on all ServeSafe food safety standards and commitment to shop safety
- Oversee food and beverage management, including inventory, ordering, and budget with regard to food, beverage, and labor goals
- Recruiting, hiring, training, and conducting a performance evaluation of team members
- Scheduling so that each shift and position is covered to its best ability. If there is an issue (callouts, emergency), the manager is on-call to solve it in the best interest of the shop
- Working in the shop 5 days a week, must be available to work weekends.
- Must have transportation to travel between multiple CYM locations in the DMV
- Vibrant – You are abundantly happy, fun, passionate, playful, and kind
- Integrity – You are honest, caring, real, and always strive to do the right thing and take pride in what you do
- Belonging – You will work as a team to make people feel welcome
- Energy – You are active, proactive, and work hard to make things happen
- Seize the Moment – You make the most of every guest opportunity by saying yes and by trying new things, and by being original
- Creating extraordinary moments for guests
- Contributing to our business with your ideas and feedback
- Supporting and lifting up our communities and neighborhoods
- Mentoring and developing your staff
- Being yourself and making genuine relationships with other team members and guests
- Have 1-2 years of experience in a restaurant management role
- Have a good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards
- Have ServeSafe Manager’s Food Safety Certification
- Can coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activities
- Are hospitality-oriented and hold a passion for the guest experience
- Believe in a hands-on managing style and be willing to lead by example
- Take initiative, you’re proactive and can think of the big picture
- Have a high-energy, positive can-do attitude that thrives in a fast-paced environment
- Treat others with kindness and respect
- Are a team player and always willing to help others
- Work calmly and effectively under pressure; seek to solve problems
- Communicate clearly and efficiently, Proven coaching and leadership skills for a diverse staff
- Can work flexible shifts and schedules, inclusive of weekends and holidays.
- Starting salary: $70,000 and a 20% bonus opportunity
- Exciting opportunities for growth and development! With CYM’s continued expansion, this role offers a strong foundation to grow your leadership skills and take the next step in your career.
- Great people, real support, and incredible VIBES. We’re focused on a positive, people-first culture where everyone feels they belong and they’re supported. You’ll find a team that’s welcoming, celebrates wins together, and most importantly, keeps things fun every day!
- Great benefits (our team agrees!) Health, dental, and vision insurance (for full-time staff averaging 30+ hours/week), 4% employer match 401k, paid vacation, and paid parental leave, Employee Assistance Program, free Call Your Mother staff meals, free fitness and wellness classes, free English/Spanish classes and DuoLingo reimbursement, team building activities, and more.
Apply Now
