Help Desk Technician - Full Time with Benefits at Paso Robles Joint Unified School District

PRJUSD is committed to equal opportunity for all individuals in its educational programs, activities and employment. PRJUSD prohibits, in any district programs, activities, and practices, unlawful discrimination, harassment, intimidation and bullying based on perceived or actual race, color, ancestry, national origin, ethnic group identification, age, religion, pregnancy, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. To file a complaint, please contact the Assistant Superintendent-HR at 805.769.1000 located at 800 Niblick Rd, Paso Robles CA 93446.

Help Desk Technician PCN# 250171 Under the supervision of IT Management staff, the Help Desk Technician will provide tier-I technology support to users throughout the district. This position is crucial in providing high-quality technology assistance and support across our school sites and departments. The ideal candidate will understand various technologies, including devices (iPads, Chromebooks, Windows), VoIP phone systems, email services, user accounts, application settings, printers, and troubleshooting broken devices. This role requires excellent problem-solving skills, the ability to multitask, and a customer-focused approach to assisting students, staff, and faculty. In addition to providing help desk support, the role also involves maintaining inventory, repairing devices and ensuring a clean and safe work environment. This position may require occasional evening or weekend work to accommodate district needs or special projects. Work in a dynamic environment that presents various technical challenges and offers opportunities for growth.

Please apply by submitting EdJoin application by the close date. Please include resume, cover letter, and 3 letters of reference.

High School diploma or equivalent (required) Ability to travel between district sites as needed. Valid CA Driver's License (required) CompTIA A+, or equivalent related technology certifications (preferred) Associates (AA) degree (desired), Coursework in Computer Science or related fields (desired) Experience providing technical support, preferably in a K-12 education setting (preferred)

Classified Salary Schedule #3, Range 22; $21.45 - $28.75