The Office of Student Experience is seeking an energetic, dependable, and enthusiastic Retail Assistant to join the Susie’s team. This student-run store offers a dynamic environment where team members help shape a vibrant and engaging shopping experience. This role provides hands-on experience in retail operations, marketing, and customer engagement—ideal for students looking to build transferable skills for any career path.
Key Responsibilities:
Deliver exceptional customer service by assisting with merchandise selection and creating a welcoming environment.
Operate the Point-of-Sale (POS) system (preferably Shopify) with accuracy and efficiency.
Support marketing efforts through promotional campaigns and social media engagement.
Assist in visual merchandising and store styling to enhance the customer experience.
Collaborate with the Retail Manager to design and implement creative visual displays.
Maintain inventory accuracy and organization in the stockroom.
Help manage the online store, including website updates and order fulfillment.
Perform other duties as assigned to support store operations.
Career Readiness Skills Gained
Teamwork & Collaboration: Work in a team-oriented environment to achieve shared goals.
Professionalism: Demonstrate reliability, punctuality, and a positive attitude.
Technology Proficiency: Gain experience with retail software and e-commerce platforms.
Critical Thinking: Solve problems and make decisions in a fast-paced retail setting.
Leadership: Take initiative and contribute ideas to improve store operations.
Marketing & Brand Awareness: Learn how to promote a brand through digital and in-person strategies.
Customer Service: Develop interpersonal skills and service excellence.
Commitment Expectations:
Foster a positive and inclusive atmosphere for all customers and team members.
Be punctual and prepared for all scheduled shifts.
Maintain a professional and approachable demeanor.
Take pride in contributing to a student-led business and its success.
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