Mortgage Servicer at TopLine Financial Credit Union

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals.

Responsible for servicing of all residential loans and clerical related functions for residential loans. Maintains complete and accurate documentation regarding loan files. Provides regular servicing support to TopLine’s First Mortgage division.

A successful Mortgage Servicer will be able to do:

• Maintains a current knowledge of products/services, rules/regulations, policy, practices and procedures as it relates to residential mortgage transactions.
• Fund and wire all first mortgage loans in a timely manner.  
• Review 1^st mortgage files for accuracy and obtain corrected documents as needed.  
• Prepare and sell closed first mortgage loan files to the secondary market. 
• Establish new first mortgage loans on servicing software, and set up loan auto-pay/payroll or order coupons and send welcome letter.  
• Balance first mortgage loan payments on a daily basis, which includes remitting all funds collected for Fannie Mae daily. Also, Reconcile property tax, homeowner’s insurance daily.
• Report transactions to Fannie Mae daily and submit the Business Day 22 report monthly. 
• Escrow Accounts (Property taxes, Homeowner’s Insurance, PMI).   
• Provide required notices such as balloon notices, PMI, ARM, etc.
• Assist Residential Loan Processor with processing all home equity loan and line requests and fun and establish new home equity loans and lines on servicing software, set up loan auto-pay and send welcome letter.

Qualifications: 

• Must have a high school degree or equivalent and two years loan processing/closing experience 
• Previous clerical or Customer Service experience essential with good math aptitude and ten-key skills. 
•  Possess strong computer skills, preferably with Microsoft Office Suite software 
• Excellent verbal and written communication skills with ability to compose written correspondence in a professional business format. 
• Detail oriented with good organizational skills 
• Ability to work independently and in a team environment     

Salary Range: $26.09 – $32.61 (hourly)

Benefits: 

• 401(k) with Employer Match 
• Dental
• Disability Insurance
• Employee Perks
• Flexible Spending Accounts
• Life Insurance
• Medical 
• Paid Holidays
• Paid Time Off
• Pet Insurance 
• Referral Program 
• Vision

Ready to take the next step with us, apply now at https://www.toplinecu.com/careers.

At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.