Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
Are you a person of compassion? Is social justice important to you? Consider joining our immigrant serving agency by using your administrative gifts that will give you assurance that your work contributes to changing people's lives. This position is the first face and voice with whom immigrants in our community will interact and you can help make sure they are received with welcome and dignity. This position will offer administrative clerical support for the World Relief Chicagoland’s Immigration Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Aurora. This position is based in the WR Chicagoland Aurora office but may require covering days in the DuPage (Carol Stream) office as well. English/Spanish bilingual fluency, both written and verbal, is a non-negotiable requirement.
POSITION SUMMARY:Are you a person of compassion? Is social justice important to you? Consider joining our immigrant serving agency by using your administrative gifts that will give you assurance that your work contributes to changing people's lives. This position is the first face and voice with whom immigrants in our community will interact and you can help make sure they are received with welcome and dignity. This position will offer administrative clerical support for the World Relief Chicagoland’s Immigration Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Aurora. This position is based in the WR Chicagoland Aurora office but may require covering days in the DuPage (Carol Stream) office as well. English/Spanish bilingual fluency, both written and verbal, is a non-negotiable requirement.
ROLE & RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Facilitate in-person and telephone intake of new and existing clients
Answer and screen all incoming phone calls for the Aurora office and direct appropriately
Manage/direct outgoing and incoming mail for ILS staff
Take payments and fill out invoices in the Immigration database
Provide additional administrative support to ILS Legal Representatives as needed
JOB REQUIREMENTS:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Cross-cultural experience including cross-cultural communication skills
Ability to handle a large call volume
Excellent problem-solving skills and flexibility to work in a frequently changing environment
Strong attention to detail and organizational skills
Strong self-starter skills and a desire to learn and grow
Bilingual English/Spanish - fluency in written and oral communication including the ability to translate documents from Spanish to English and English to Spanish
Flexibility to stay updated on changes to programs
PREFERRED QUALIFICATIONS:
Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
Adaptability in the midst of constant change
Committed to welcome the immigrant community, the general public, and other staff
Highly organized and a willingness to multitask
Proficiency with Microsoft Outlook, Word & Excel
Associates degree preferred
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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