- Junior
- Office in Santa Rosa
Essential Functions
Account Maintenance:
• Manage daily cash flow, request securities trades from Investments team and/or initiate money market and cash transfers to avoid overdrafts as needed
• Process daily mail and recommend action on items received to assigned Trust Officers.
• Perform system maintenance including account master and interested party updates as needed.
• Update pending disbursements and related records for invoices and distribution requests.
• Review prior day transactions for accuracy and advise Trust Officer of any discrepancies.
• Perform routine account file maintenance including imaging, paper filing, research and retrieval.
• Act as liaison between Trust Officers and Trust Operations on issues related to account maintenance and transactions.
• Direct calls and requests to appropriate Trust Officer.
Account Administration:
• Perform research in response to customer inquiries, including drafting routine correspondence on behalf of Trust Officer.
• Prepare required backup documentation for annual account reviews and provide to Trust Officer.
• Set up various types of accounts, close accounts and perform related follow-up.
• Prepare required forms for reporting to Trust Operating Committee for account acceptance, opening, and closing as requested by Trust Officer.
• Process deposits and disbursements from accounts and track for timely receipt of required contributions.
• Request trade recommendations from Investments team on behalf of Trust Officer as necessary.
• Monitor completion of investment transactions for non-managed account transaction requests, including obtaining written confirmation of verbally directed trades.
• Provide responsive client service in support of Trust Officer, by handling incoming telephone calls and responding to client inquiries as needed.
• Perform research required for various Trust Operating Committee reports.
Non-Essential Functions:
• Maintain orderly workflow in the absence of assigned Trust Officer.
• Perform special projects and research as assigned.
• Perform other duties as assigned
Minimum Qualifications:
Education:
Trust Specialist - Associates degree in accounting, business administration, or related field; or an equivalent combination of education and experience.
Experience:
Trust Specialist I - Two years of experience in an administrative support role.
Trust Specialist II - Two years of experience as a Trust Administration Specialist or equivalent.
N/A
- Knowledge of modern office administration methods and practices.
- Skill operating a personal computer including word processing, spreadsheet and presentation software
- Basic mathematical calculation skills
Trust Specialist II (in addition to the skills listed for Trust Specialist I above):
- Comprehensive understanding of trust operating system and operational processes utilized by Department.
- Knowledge and understanding of general trust and/or Qualified Retirement Plan and IRA administration principles.
Compensation:
The hiring range for this position is to $22.00 to $33.00 per hour. The compensation offered will fall within this range, commensurate with the candidate's applicable experience, education and skills.
