IT Service Desk Analyst at Just Energy

%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3EJob Title:%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:#0070C0;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EIT Service Desk Analyst%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3ELocation:%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:#0070C0;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EHouston, TX (Hybrid)%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3EWho We Are%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EJust Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is a subsidiary of IGS and is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, Tara Energy, and terrapass.%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3EJob Summary:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EThe IT Service Desk Analyst is a proactive and detail-oriented professional responsible for providing Level I Help Desk support to global customers in a hybrid work environment. This role focuses on optimizing workflows, improving service desk processes, and participating in key projects such as ITSM/JIRA system implementations and automation initiatives. The analyst collaborates with cross-functional teams, analyzes support metrics, and contributes to continuous improvement efforts. Strong communication, documentation, and customer service skills are essential for ensuring high-quality support and successful adoption of new tools and technologies across the organization.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3EResponsibilities:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EProvide Level I Help Desk support for global customers, ensuring timely resolution of incidents and service requests.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3ECollaborate with teammates using the “Buddy System” to deliver optimized customer service and share best practices.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EAdminister and support cloud services (Salesforce, CRM platforms, ISIGMA, ERCOT Certificate Management).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EAdminister and support mobile devices (iPhone, Android, hotspot devices).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EActively contributes to the implementation of new JIRA ticket system, including requirements gathering, workflow design, testing, and user training.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EWork closely with project teams to integrate new tools, processes, and technologies into the service desk environment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EManage asset inventory across all Just Energy locations and proactively coordinate with hardware vendors for shipment requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EDevelop and optimize support workflows to improve efficiency, reduce resolution times, and enhance the end-user experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EMonitor and analyze support metrics to identify trends, recommend process improvements, and support continuous service improvement initiatives.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3ECreate KPI reports, dashboards, PowerPoint presentations, and knowledge base articles on service desk performance.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EManage and prioritize outstanding service issues, providing clear communications on progress.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EServe as a liaison between end users, technical teams, and management to communicate updates and ensure project goals are achieved.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EMaintain SLA and service support levels above 95%.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3ERequirements:%3C/strong%3E%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EWorking knowledge on Azure Devops tool, Active directory, Intune, SCCM and Apple MDM Management.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EWorking knowledge of JIRA service Management or similar tool.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EAbility to work in high pressure environments following standard operating procedures and policies.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3ECreative problem-solving skills.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EExcellent customer service and organizational skills to support executives, department heads, supervisors, administrative personnel, engineers, and staff.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EAbility to explain technical concepts and procedures to non-technical users.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EStrong time management, communication, interpersonal, and documentation skills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EMust be able to work during prearranged shifts.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EAbility to lift up-to 30 pounds.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3E%3Cstrong%3EEducation:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EComputer Science degree preferred.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22background-color:white;color:black;line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;vertical-align:middle;%22%3E%3Cspan style=%22font-size:10.0pt;%22%3E%3Cspan style=%22mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-hansi-font-family:Calibri;%22%3EGeneral computer installation, maintenance, and repair experience, or an equivalent combination of education and experience sufficient to perform the essential duties.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Apply Now