Premium Suites Manager, Allianz Field at Delaware North

Overview:

Delaware North Sportservice is searching for a Premium Suites Manager to join our team at Allianz Field in Saint Paul, Minnesota. As a Premium Suites Manager, you will oversee the premium suites and clubs on event days. You'll experience the game day excitement, grow your hospitality career, and be part of a team committed to creating moments that last.

Additional Details:

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description:Delaware North operates the food and retail services at Allianz Field, the state-of-the-art home of Major League Soccer’s Minnesota United. The 19,400-seat venue opened in 2019. The stadium features four clubs, 22 suites, a variety of concession outlets and a large brew pub — stretching the width of the field.Responsibilities:

• Hire and train food and beverage team members for the suites department
• Schedule, coordinate, and supervise the suite food and beverage team members and operations on event days. Provide ongoing job performance feedback to team members.
• Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members
• Handle guest relations and ensure quality assurance standards are maintained
• Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment
• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place

Qualifications:

• Minimum of two years' hospitality management experience required, preferably in a high-volume setting
• Strong managerial and team-building skills are essential
• Experience with inventory, cost control, and purchasing required
• Financial management, accountability, and budgeting experience required
• Ability to analyze data and make decisions independently
• Ability to work evenings, weekends, and holidays
• No degree required

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