Library Technician - Technology Services at City of Rancho Cucamonga, CA

About the Department

Position Duties

The Library is recruiting for a full-time Library Technician to assist in the following service areas: Technology Services. 

Please note that the eligibility list for this recruitment may be used to fill other full-time Library Technician, Library Assistant, and Library Clerk positions.

This position might be perfect for you if:

• You believe that public libraries Ignite Curiosity, Transform Lives and Create Community. 
• You love working with and helping people of all ages, especially children and families.
• You have a strong commitment to excellent customer service.
• You enjoy a fast-paced and energetic work environment. 
• You have a growth mindset, enjoy problem-solving, and thinking outside of the box.
• You thrive in environments where creativity, flexibility, and the ability to multi-task are highly desired. 
• You are team-oriented and open to change and new ideas.
• You want to help improve the quality of life for those living in the City of Rancho Cucamonga and beyond. You enjoy being part of a dynamic team.

You’ll be responsible for: 

1. Performing a variety of work in support of the Library’s technology functions, including computer troubleshooting, software updates, basic maintenance, and assisting staff and patrons with technology-related questions and problems.
2. Coordinating with staff on the maintenance, promotion, and organization of the Library’s online presence including the library website, databases, eBooks, and social media.
3. Providing technology setup and support for library programs and events, including PA systems, projectors, and other equipment. 
4. Providing excellent customer service at library service desks.
5. Connecting guests with information, library materials, technology, and resources in both print and electronic formats.
6. Contributing to a welcoming and enjoyable space for community members of all ages. 
7. Helping to create and maintain a safe library space utilizing the Library's policies and Code of Conduct.
8. Participating in a thriving and supportive workspace as outlined in the Library’s Team Culture guidelines. 

**All dates are subject to change at the discretion of the personnel officer**

Minimum Qualifications

Education and/or Experience:

Graduation from an accredited college with a Bachelor’s degree and two years of library training, coursework or experience, or any combination of training and experience that provides the desired knowledge, skills, and abilities.

Knowledge, Skills and Abilities:

Knowledge of the principles, practices, and techniques of library service, including Internet searching and website evaluation, online databases, Horizon, Windows, Microsoft office and other standard business software is essential; strong commitment to public service; ability to organize work and work independently; ability to work well in teams as well as lead teams; strong ability to communicate both orally and in writing with coworkers, partners, and the public to promote library programs and meet patron needs.

Special Requirements:

Possession of or ability to obtain an appropriate California driver's license and a satisfactory driving record.

Other Qualifications

APPLICATION PROCESS
All applicants are required to apply online at www.cityofrc.us. This position will close on Monday, November 3, 2025 at 5:00 pm or until a sufficient number of applications have been received.

Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification.  Resumes may be attached to completed application form as supplemental information and will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process.  All candidates will be notified of their application status by email throughout the recruitment process. Candidates invited to compete in the examination process, who successfully pass the examination process, will be place on an eligibility list. The candidate on the eligibility list who most closely meets the requirements of the City may be selected to receive a final offer. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.
 
Successful candidates shall be required to:

• Pass a reference and background verification. References will not be contacted until a mutual interest has been established, and
• Provide proof of a valid California driver's license and be insurable; and
• Degree Verification; and
• Pass a pre-employment medical exam