Associate Accountant (Gurugram, HR, IN, 122002) at Hollister Incorporated US | Ostomy, Continence, and Critical Care | Hollister US

Summary:

The Associate will support the Supervisor of Accounts Receivable and Credit department by managing key accounts, deduction/dispute resolution, cash application, chargeback/rebate management and customer/account maintenance. This role plays a critical part in ensuring financial accuracy and customer satisfaction through timely resolution of deductions and disputes.

Responsibilities:

• Chargeback/Rebates

• • Take ownership of all customer accounts involving chargeback and rebate-related items.
  • Review reason codes, assignments, and texts in SAP for all customer deductions; follow up with customers to ensure data accuracy for analysis.
  • Collaborate directly with the Distributor Finance team on clearings, reclasses, and information requests.
  • Process monthly auto-clearings and provide documentation to the Distributor Finance team.
  • Track progress of clearings and period closings to ensure open items on customer accounts are accurate.
  • Focus on period closings and write-offs at year-end in coordination with the Distributor Finance team.
  • Update variance reports and review findings with the Manager.

• Customer Maintenance/Account Setup

• • Engage customers via phone and email to collect on outstanding debts and understand reasons for payment delays.
  • Identify collection issues and escalate to the Manager as needed.
  • Provide monthly account statements to customers.
  • Serve as the primary backup for cash applications and deduction resolutions.

• Reporting/Analysis

• Collaborate with the team to run month-end reports and generate monthly statements.
• Prepare annual credit limit reviews for all customers.
  • • Work with the Manager to propose updates as needed.
• Conduct financial analysis to interpret data and provide insights that support customer metrics, goals, and targets.

• Ad Hoc Requests
  • Respond to inquiries from internal and external customers.
  • Support team members with day-to-day responsibilities as needed.

Participate in project work and cross-functional initiatives.

Essential Functions of the Role**:

Excellent knowledge of Excel, SAP, S4 Hana preferrable as additional

Work Experience Requirements:

• Number of Overall Years Necessary: 5 to 8 years
• Experience with multi-company and multi-national environment preferred 
• Experience with Accounts Receivables domain

Education Requirements

• Bachelor’s Degree in Finance or Accounting required.
• Experience in Accounts Receivable required, with a focus on:
  • Cash application
  • Credit management
  • Collections

Specialized Skills/Technical Knowledge:

• Proficiency in SAP required.
• Strong communication skills—clear, professional, and customer-focused.
• Ability to manage multiple tasks and projects while solving problems independently.
• Proficient in Microsoft Office Suite: Excel, PowerPoint, Word.
• Attention to detail and ability to work collaboratively in a team environment.

Local Specifications (English and Local Language):

• English required