%3Cb%3EMinimum Education%3C/b%3E%3Cbr/%3EHigh School Diploma or GED (Required)%3Cbr/%3E%3Cbr/%3E%3Cb%3EMinimum Work Experience%3C/b%3E%3Cbr/%3E3 years Health Information Management experience with emphasis on computer systems and customer service. (Required)%3Cbr/%3E%3Cbr/%3E%3Cb%3ERequired Skills/Knowledge%3C/b%3E%3Cbr/%3EMust be able to work in a fully computerized environment.%3Cbr/%3EBasic understanding of computer applications and working knowledge of Windows Applications and Microsoft Office.%3Cbr/%3EStrong verbal and written communication skills. Strong organization skills and attention to detail.%3Cbr/%3EMaintain confidentiality of patient information.%3Cbr/%3EAbility to problem-solve and perform in a process driven environment.%3Cbr/%3EStrong auditing skills.%3Cbr/%3EComputer keyboard proficiency .%3Cbr/%3EAble to sit for long periods of time at a computer workstation.%3Cbr/%3EAbility to distinguish colors and grades of paper.%3Cbr/%3EAbility to sort alphabetically , sequentially by numbers, dates, and types of documents.%3Cbr/%3EAbility to use judgment when determining appropriateness of involvement of Physicians, Nursing Management and Unit Support Staff when searching for missing documentation or discovering procedural and technical failures.%3Cbr/%3EMust be able to walk and push moderately heavy carts of records throughout hospital facility.%3Cbr/%3E%3Cbr/%3E%3Cb%3ERequired Licenses and Certifications%3C/b%3E%3Cbr/%3ERegistered Health Information Technician (RHIT) (Preferred)%3Cbr/%3E%3Cbr/%3E%3Cb%3EFunctional Accountabilities%3C/b%3E%3Cbr/%3E%3Cb%3EProject Management%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EAct as a resource for projects for medical records systems. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAssist with the barcoding of new and revised medical record forms. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EWill actively participate in orientation and training of all HIM Specialists. %3C/li%3E%3C/ul%3E%3Cb%3EComputer System Operation%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3ERetrieve patient identification necessary to appropriately identify patients 100% of the time. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EUtilize the appropriate queues in the document imaging system to process work. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAble to use multiple health information management computer applications with a high degree of competency . %3C/li%3E%3C/ul%3E%3Cb%3EQuality Improvement%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3ESpend 2.5 hrs daily reviewing patient records scanned and indexed with a represented sample of all specialist work (including new employees).%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3ECorrect errors and provide feedback to HIM Specialist, HIM Manger and Director.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EPrepare quarterly statistics of quality findings to HIM Manager and Director.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EPrepare examples of common errors and participate in a group discussion as an individual effort.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EMeet with employees monthly along with manager to provide feedback.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EEnsure scanned paperwork is not destroyed until the defined sample size is quality assured.%3C/li%3E%3C/ul%3E%3Cb%3EChart/Document Prepping%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EPrepare all documents for scanning into the document imaging system at a rate of 3.0 - 3.5 inches per hour following standardized prepping procedures to ensure turnaround-time. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3ERemove all records that are not able to be scanned and initiative a multi-media folder. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EMark all documents which are not of good visual quality %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3ERemove all COLD (Computer Output to Laser Disk) documents and do not scan %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3ELabel all batches with appropriate clinic information, date received and processed. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EIdentify all documents with patient’s name and medical record number %3C/li%3E%3C/ul%3E%3Cb%3EChart/Document Scanning %3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EScan all documents into the document imaging system at a rate of 35 inches per seven (7) hour shift following standardized scanning methods. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EUse sound judgment when scanner settings need to be adjusted to increase efficiency and quality of the documentation. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EPerform daily scanner maintenance by cleaning rollers and glass to prevent build up of paper residue, calibrate scanner and report any issues. %3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAvoid having excessive carry-over of work and communicate with HIM Specialist when daily work assignment is not completed. %3C/li%3E%3C/ul%3E%3Cb%3EQuality Check and Indexing%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EElectronic indexes (files) scanned images from their corresponding queues within the document imaging system at a rate of 14 inches per shift for Quality Control and validation is 12 inches per seven (7) hour shift for outpatient and inpatient records.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAvoid having excessive carry-over of work and communicate with HIM Specialist when daily work assignment is not completed.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EFocus on quality assurance and avoid critical errors.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EMaintain accuracy rate at 95%.%3C/li%3E%3C/ul%3E%3Cb%3EChart/Document Storage%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EMaintain order of all batches of charts/documents scanned and awaiting scanning according to standardized procedure 100% of the time to ensure retrievability of charts/documents when needed.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EFollow standard procedure for chart storage and destruction policy.%3C/li%3E%3C/ul%3E%3Cb%3EChart/Document Retrieval%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EUtilize electronic patient record system to locate individual patient records and sets of patient records on an as-needed basis by the set-upand retrieval of workflow assignments within 24 hours of routine request and immediately for STA T requests.%3C/li%3E%3C/ul%3E%3Cb%3EDeath Certificate Processing%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EProcess Death Certificates in accordance with hospital policy and procedure.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EParticipate in on-call rotation for death certificates.%3C/li%3E%3C/ul%3E%3Cb%3EPhone Coverage and Release of Information Requests After Hours%3C/b%3E%3Cbr/%3E%3Cul%3E%3Cli%3EParticipate in phone coverage rotation within the department.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EProcess requests for records from outside providers for continuation of care purposes.%3C/li%3E%3C/ul%3E%3Cbr/%3E%3Cb%3EOrganizational Accountabilities%3C/b%3E%3Cbr/%3E%3Cb%3EOrganizational Accountabilities (Staff)%3Cbr/%3EOrganizational Commitment/Identification %3C/b%3E %3Cul%3E%3Cli%3EAnticipate and responds to customer needs; follows up until needs are met%3C/li%3E%3C/ul%3E%3Cbr/%3ETeamwork/Communication %3Cul%3E%3Cli%3EDemonstrate collaborative and respectful behavior%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EPartner with all team members to achieve goals%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EReceptive to others’ ideas and opinions%3C/li%3E%3C/ul%3E%3Cbr/%3EPerformance Improvement/Problem-solving %3Cul%3E%3Cli%3EContribute to a positive work environment%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EDemonstrate flexibility and willingness to change%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EIdentify opportunities to improve clinical and administrative processes%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EMake appropriate decisions, using sound judgment%3C/li%3E%3C/ul%3E%3Cbr/%3ECost Management/Financial Responsibility %3Cul%3E%3Cli%3EUse resources efficiently%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3ESearch for less costly ways of doing things%3C/li%3E%3C/ul%3E%3Cbr/%3ESafety %3Cul%3E%3Cli%3ESpeak up when team members appear to exhibit unsafe behavior or performance%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EContinuously validate and verify information needed for decision making or documentation%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EStop in the face of uncertainty and takes time to resolve the situation%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EDemonstrate accurate, clear and timely verbal and written communication%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EActively promote safety for patients, families, visitors and co-workers%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance%3C/li%3E%3C/ul%3E
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