Tech Asset Management Analyst at Finance of America

About Us

At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence.

Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter.

To learn more about us, visit www.financeofamerica.com

Purpose of Role

Responsible for overseeing the lifecycle of IT hardware assets within the organization, with a focus on imaging, deploying, tracking, and maintaining laptops and related equipment, as well as managing shipping logistics and inventory levels for IT assets. Ensures assets are provisioned efficiently, maintained accurately in inventory systems, and returned properly at the end of their lifecycle.

Key Responsibilities and Expectations

• Images, prepares and configures laptops for end users, ensuring devices meet company standards and security requirements.
• Assigns and documents laptop ownership in the asset management system.
• Provides initial setup guidance and ensures smooth handoff to employees.
• Coordinates shipping of IT assets to remote and on-site employees.
• Tracks shipments, ensuring timely delivery and proper documentation.
• Manages the return process for IT assets, verifying condition and updating records.
• Maintains accurate records of on-hand IT assets, including laptops, peripherals, and accessories.
• Conducts periodic audits to reconcile physical inventory with asset management systems.
• Monitors stock levels and requests replenishment when necessary.
• Tracks hardware from procurement through deployment, use, and decommission.
• Ensures retired assets are securely wiped, properly disposed of, or recycled per company policy.
• Provides reports on asset utilization, availability, and lifecycle status.
• Partners with IT support teams to ensure end users receive fully functional equipment.
• Works with procurement and finance teams on asset-related purchases and reporting.
• Upholds compliance with IT security and data protection policies.
• Performs other duties as assigned.

Reports To

• Manager, Intra Technology Support

Qualifications - Experience/Skills/Competencies

• Minimum 2 years of related experience in technology (hardware and software) asset management, inventory control, or logistics.
• Experience supporting computer hardware, operating systems (e.g. Microsoft Windows), and applications (e.g. Microsoft Office Suite, etc.). Breadth of experience with a variety of computer models, printers, and other peripherals is preferred.
• Knowledge of information technology service management (ITSM) principles, best practices, and tools required. 
• Knowledge of laptop imaging tools and deployment processes.
• Strong organizational and record-keeping skills.
• Familiarity with asset management or inventory tracking systems.
• Ability to manage shipping logistics.
• Interpersonal, oral, and written communication skills with the ability to translate technical terms for non-technical people.
• Organizational, prioritization, and time management skills.
• Able to lift and carry up to 50 pounds as part of regular job duties.
• Proficiency in MS Office Suite.

Qualifications - Education - Required

• Bachelor's Degree or comparable qualifications

Qualifications - Education - Field(s)/Profession(s)

• Information Technology, Business Administration, or related field.

Compensation

The base salary range for this position is ($47,840 - $56,160) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The application deadline for this job opportunity is 12/8/2025. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.