Assistant Director of eRA IT Services at University of Colorado System Administration

%3Cp%3E%3Cstrong%3EJoin Our Team and Make a Difference in Higher Education!%3C/strong%3E%3C/p%3E%3Cp%3EAt the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose. %26nbsp;%3C/p%3E%3Cp%3EBy joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.%3C/p%3E%3Cp%3EWe believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey.%26nbsp; %3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.cu.edu/cu-careers/cu-system%22%3ELearn more about CU System Administration%3C/a%3E.%3C/p%3E%3Ctable class=%22MsoNormalTable%22 style=%22border-collapse:collapse;height:1789.9px;%22 border=%220%22 width=%22944px%22 cellspacing=%220%22 cellpadding=%220%22%3E%3Ctbody%3E%3Ctr style=%22height:48.3949px;%22%3E%3Ctd style=%22height:48.3949px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EPosition Summary:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:48.3949px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3E%3Cp%3EUniversity Information Services (UIS) provides technical services and enterprise applications to the University of Colorado’s (CU) four campuses and the Office of the President. UIS is committed to excellence in customer service, technical expertise. Through the development of enterprise applications, UIS supports the University as a whole with systems used by students, faculty, human resources employees, finance employees, and others.%3C/p%3E%3Cp%3EResearch %26amp; Grants (R%26amp;G) IT Services supports CU’s Research mission with application products and services to support Research Administration, Research Compliance, and Financial Management of Sponsored Projects. These products are used by faculty, students, Campus Grants and Contracts Administration offices staff, Sponsored Project office staff and departmental research administration staff at all four campuses to manage cradle to grave Sponsored Projects administration. Products include InfoEd Electronic Research Administration (eRA) software application and the Grants suite of modules from PeopleSoft Financials and Supply Chain system.%3C/p%3E%3Cp%3EThe Assistant Director of Electronic Research Administration (eRA) is responsible for implementation and support of functionality within the InfoEd eRA software to enable Pre-award management, non-Financial Sponsored project management and Research compliance activities at all CU campuses. It serves as the primary liaison regarding the eRA product suite. This position provides direct supervision of eRA Solutions managers and Business systems analysts to ensure operational support, works closely with campus stakeholders and IT partners to understand campus business requirements, and with internal UIS teams to achieve eRA service goals%3C/p%3E%3Cp%3EThis position reports to the Sr Director of Research %26amp; Grants IT Services and is exempt from the State of Colorado Classified System.%3C/p%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22height:158.963px;%22%3E%3Ctd style=%22height:158.963px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhere You Will Work:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:158.963px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3E%3Cp%3E%3Cstrong%3EApplicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.%3C/strong%3E%3C/p%3E%3Cp%3ERemote – this role is eligible to work remotely within Colorado.%3C/p%3E%3Cp%3E%3Cstrong%3EPlease note, leadership may adjust in-office work requirements with a minimum of three months%27 notice before any change can be implemented.%3C/strong%3E%3C/p%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22height:88.3807px;%22%3E%3Ctd style=%22height:88.3807px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EEqual Opportunity Statement:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:88.3807px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3ECU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.%26nbsp;%3C/td%3E%3C/tr%3E%3Ctr style=%22height:73.4375px;%22%3E%3Ctd style=%22height:73.4375px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EDuties %26amp; Responsibilities:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:73.4375px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3E%3Cp%3EDuties and responsibilities of the position include, but are not limited to:%3C/p%3E%3Cul%3E%3Cli%3ESupervise the eRA Functional team comprised of Solution Managers and Business Systems Analyst (BSA), which includes:%3Cul%3E%3Cli%3ERecruit and hire employees%3C/li%3E%3Cli%3EAssignment and prioritization of work/schedules%3C/li%3E%3Cli%3ETrain and serve as a mentor to employees regarding daily activities%3C/li%3E%3Cli%3EEvaluate employee work performance and provide feedback%3C/li%3E%3Cli%3ERespond to employee questions or concerns and escalate as needed%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3EEnsure support of the core eRA service, including the Proposal/Pre-award management, System to System submission, non-financial award management, human subjects management and conflict of interest management modules along with integrations, and reports%3C/li%3E%3Cli%3EServe as the primary UIS point of contact and facilitator of the eRA Portfolio Steering Committee, including working closely with campus facilitators to achieve Steering Committee objectives%3C/li%3E%3Cli%3EBuild and maintain relationships with eRA stakeholders, campus end users and IT support partners%3C/li%3E%3Cli%3ECollaborate with campus eRA IT teams, Research Administration and Compliance offices on all campuses and their leadership to identify pain points and opportunities to improve processes%3C/li%3E%3Cli%3EWork closely with other Research %26amp; Grants IT Services team members, campus IT partners. vendor and UIS technical teams to ensure production support tickets are prioritized, estimates developed, resolved, and tested in a timely manner%3C/li%3E%3Cli%3EManage the InfoEd vendor issue resolution process, including prioritizing vendor tickets and coordinating the vendor activities needed for new functionality, system maintenance, defect resolution and release management%3C/li%3E%3Cli%3ECoordinate system upgrades and new feature management and evaluation, including risk assessment, by assigning resources and providing subject matter expertise related to the applications supported%3C/li%3E%3Cli%3EManage system analysis studies, which include incorporating customer feedback, system problems, policy changes, and emerging technologies to enhance the end user experience and improve services%3C/li%3E%3Cli%3EServe as the UIS Product Manager for InfoEd by maintaining product in accordance with UIS application management and product management standards%3C/li%3E%3Cli%3ECoordinate and communicate with Business Relationship Managers (BRMs), UIS technical teams and eRA stakeholders on things such as:%3Cul%3E%3Cli%3EeRA system roadmap plans%3C/li%3E%3Cli%3EeRA system updates/changes%3C/li%3E%3Cli%3EProject and initiative decisions and status%3C/li%3E%3Cli%3EEnvironment refreshes and maintenance activities%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Ci%3ESecondary Responsibilities:%3C/i%3E%3C/p%3E%3Cul%3E%3Cli%3EInform/advise project managers and stakeholders about project plans and implementations%3C/li%3E%3Cli%3ECommunicate project status and service line updates to campus stakeholders and UIS teams%3C/li%3E%3Cli%3EProduce operational metrics, reports, and recommendations about the eRA service%3C/li%3E%3Cli%3EMaintain knowledge of “grants.gov”, other electronic proposal submission systems, and policy changes at major sponsor agencies that impact the eRA production systems%3C/li%3E%3Cli%3EDevelop budget requests, works with UIS staff to provide cost and time estimates for projects and initiatives, and ensures projects are delivered on time within budget%3C/li%3E%3Cli%3ETrain and mentor Solution Managers and Business Systems Analysts to improve team knowledge of the InfoEd product capabilities%3C/li%3E%3Cli%3ERepresent UIS in the InfoEd user group community to share expertise, and to implement best practices at CU%3C/li%3E%3Cli%3EProvide oversight of the user permissions process to access eRA systems and data%3C/li%3E%3Cli%3EServe as backfill to the Solution Managers/Business Systems Analyst,as needed%3C/li%3E%3Cli%3EManage small to medium sized projects/initiatives with cross functional and technical teams%3C/li%3E%3Cli%3EOther duties as assigned%3C/li%3E%3C/ul%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22height:519.886px;%22%3E%3Ctd style=%22height:519.886px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhat We Offer:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:519.886px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3E%3Cp%3E%3Cstrong%3ESalary:%3C/strong%3E The anticipated hiring range has been established at %3Cstrong%3E%24143,000 - %24147,000%3C/strong%3E.%3C/p%3E%3Cp%3ECU System Administration takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the position, as well as the position’s scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.%3C/p%3E%3Cp%3E%3Cstrong%3EBenefits:%3C/strong%3E With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.%3C/p%3E%3Cul%3E%3Cli%3ENo-cost or low-cost medical %26amp; dental plan options, some inclusive of IVF assistance.%3C/li%3E%3Cli%3EDisability, Life, Vision Insurance options.%3C/li%3E%3Cli%3EMultiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.%3C/li%3E%3Cli%3EPre-tax savings plans, such as Health care and Dependent care flexible spending accounts.%3C/li%3E%3Cli%3EEmbrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.%3C/li%3E%3Cli%3E6 weeks of parental leave to adjust to the joys of parenthood.%3C/li%3E%3Cli%3EA tuition benefit program for you and/or your dependents.%3C/li%3E%3Cli%3EFree RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.%3C/li%3E%3Cli%3EMany additional perks %26amp; programs with the %3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://advantage.cu.edu/%22%3ECU Advantage%3C/a%3E.%3C/li%3E%3C/ul%3E%3Cp%3EAdditional taxable fringe benefits may be available.%26nbsp;%3C/p%3E%3Cp%3EFor more information on benefits programs, please review our %3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.cu.edu/node/183087%22%3EComprehensive Benefits Guide%3C/a%3E.%26nbsp;%3C/p%3E%3Cp%3EAccess our %3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://www.cu.edu/node/153125%22%3ETotal Compensation Calculator%3C/a%3E to see what your total rewards could be at CU. %26nbsp;(This position is a University Staff position)%3C/p%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22height:284.886px;%22%3E%3Ctd style=%22height:284.886px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EQualifications:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:284.886px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3E%3Cp%3E%3Cstrong%3EMinimum Qualifications:%3C/strong%3E%3C/p%3E%3Cp%3E%3Cstrong%3EPlease ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications.%26nbsp; You must meet all minimum requirements listed at the time of application to be considered for this role.%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EBachelor’s degree from an accredited institution of higher education or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)%3C/li%3E%3Cli%3ESix (6) years’ professional experience managing IT applications, projects, services related to the support of an eRA or similar system%3C/li%3E%3Cli%3ETwo (2) years’ experience including the following:%3Cul%3E%3Cli%3EManaging personnel, including developing/mentoring direct reports through performance reviews to ensure continuous improvement, high performance, and employee retention%3C/li%3E%3Cli%3EManaging projects, services, or processes within a department with a proven ability to execute decisions using strategic and tactical skillsets%3C/li%3E%3Cli%3EWorking closely and effectively with a diverse group of senior administrators leading projects and operations to successful completion%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EPreferred Qualifications:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EBachelor’s or post-baccalaurate degree from an accredited institution of higher education in the field of computer science, computer engineering, information systems, information technology, or related field%3C/li%3E%3Cli%3EEight (8) years’ professional experience, as indicated above%3C/li%3E%3Cli%3EThree (3) years’ experience in a managerial or supervisory role, as indicated above.%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EExperience working in a large, complex research university with multiple campuses%3Co:p%3E%3C/o:p%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EFunctional application experience in a Grants and Contracts or Compliance oriented role%3Co:p%3E%3C/o:p%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;%22%3EExperience with Peoplesoft Finance/HCM%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cstrong%3EKnowledge, Skills, and Abilities:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EKnowledge of information technology service management (ITSM) principles and best practices%3Cbr%3EKnowledge and understanding of CU’s catalogue of eRA products and services%3Cbr%3EKnowledge of management best practices%3Cbr%3ESkilled in working in project teams and leading through collaboration%3Cbr%3ETechnical aptitude, requirements management, and the skill and ability to assess and articulate risk variables%3Cbr%3EAbility to effectively operate with flexibility in a fast-paced, constantly evolving team environment%3Cbr%3EAbility to establish and maintain effective working relationships as necessitated by work assignments%3Cbr%3EAbility to exercise tact and courtesy in frequent contact with CU campus stakeholders%3Cbr%3EStrong written and oral communication skills%3Cbr%3EStrong interpersonal and leadership skills; proven ability to effect and influence change through a collaborative and inclusive style%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:normal;margin:0in 0in 0in .5in;mso-border-shadow:yes;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;%22%3E%3Cspan style=%22color:black;%22%3E%3Cstrong style=%22mso-bidi-font-weight:normal;%22%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22height:231.349px;%22%3E%3Ctd style=%22height:231.349px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EHow to Apply:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:231.349px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3E%3Cp%3EFor full consideration, please attach the following as separate documents to your application:%3C/p%3E%3Col%3E%3Cli style=%22font-family:Arial;%22%3EA cover letter identifying the job specific minimum qualifications you possess%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EA resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.%3C/li%3E%3C/ol%3E%3Cp%3EPlease ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be attached.%3C/p%3E%3Cp%3EPer the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.%3C/p%3E%3C/td%3E%3C/tr%3E%3Ctr style=%22height:109.162px;%22%3E%3Ctd style=%22height:109.162px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EWhen to Apply:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:109.162px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3EFor full consideration completed applications must be submitted by%26nbsp;%3Cstrong%3EOctober 23, 2025%3C/strong%3E.%26nbsp; Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*%3C/td%3E%3C/tr%3E%3Ctr style=%22height:48.3949px;%22%3E%3Ctd style=%22height:48.3949px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3ESponsorship Statement:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:48.3949px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3EWe are unable to sponsor applicants for work visas for this position.%3C/td%3E%3C/tr%3E%3Ctr style=%22height:129.972px;%22%3E%3Ctd style=%22height:129.972px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EBackground Check Statement:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:129.972px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3EThe University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.%3C/td%3E%3C/tr%3E%3Ctr style=%22height:97.0739px;%22%3E%3Ctd style=%22height:97.0739px;padding:0in;vertical-align:top;width:166.491px;%22 width=%22157%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EADA Statement:%3C/strong%3E%3C/span%3E%3C/td%3E%3Ctd style=%22height:97.0739px;padding:0in 0in 0in 0.1in;vertical-align:top;width:767.912px;%22 width=%22557%22%3EWe are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.%26nbsp; Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: %3Ca href=%22mailto:[email protected]%22%[email protected]%3C/a%3E.%3C/td%3E%3C/tr%3E%3C/tbody%3E%3C/table%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-top:14.0pt;%22%3E%26nbsp;%3C/p%3E Apply Now