Aquarium Program Coordinator at Audubon Nature Institute

Position Title: Program Coordinator 

Department: Park Operations 

Reports To: Director of Park Operations  

Location: Woldenberg Riverfront Park 

Position Type: Full-time 

Who We Are 

Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park

At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.

What You’ll Do

The Program Coordinator position works outdoors In public parks managed by Audubon Nature Institute and Is responsible for facilitating community programs, activations, and events in the downtown riverfront parks. Routine job tasks Include responding to Inquires, meeting with potential clients, processing permits, creating and sending confirmations, event orders, and reminders, and supporting and monitoring onsite events day-of. 

The position works under the supervision of the Director of Park Operations and may be assigned to work under the direction of the Park Operations Manager or the Event Operations team. The position will support the greater needs of the Park Operations department and will support the general success of the parks as assigned Including proving customer service to all park guests, supporting engagement and education, ensuring the park Is clean and free of trash, and supporting event production and recovery. 

Day to Day Responsibilities 

• Serve as a first point on contact with community members responding to inquiries quickly and with excellent customer service.  
• Coordinate with external partners to provide relevant and engaging programming in the park and for the benefit of the community. 
• Coordinate the park programming calendar to provide department organization and ensure all parties are aware of and prepared for scheduled activities. Create and distribute weekly event calendars and detailed event orders. 
• Assist in group activities and special projects as needed.

Additional/Overall Skills:

• Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute.
• Thrive in a team environment, using your organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience.
• Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful culture that is at the heart of Audubon’s mission.
• Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow.
• The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.

What We’re Looking For

Must Haves:

• Computer literacy and familiarity with Microsoft Office Suite 
• High School Diploma or equivalent 
• Strong verbal and interpersonal skills, ability to read and write
• High level of organization and attention to detail
• Ability to operate vehicles such as golf carts 
• Ability to work outdoors in varied weather conditions 
• Ability to engage with a diverse audience 
• Affinity for nature and the outdoors 

Nice-to-Haves:

• Bachelors degree
• First aid/CPR training 

Physical Requirements:

• Working 100% outdoors in the elements including hot, humid summers and cold, wet winters.
• Prolonged standing, walking, and climbing of stairs or ladders.
• Ability to lift, push, pull, and carry objects up to 50 pounds.
• Frequent bending, crouching, twisting, and reaching.
• Manual dexterity to operate machinery or handle tools.
• Frequent use of vision and hearing to assess surroundings and job tasks.