Billing Analyst I at DuraServ

Billing Analyst I

The Accounts Receivable (AR) Team Billing Analyst II is responsible for supporting the collections process by managing a portfolio of customer accounts to ensure timely payment of outstanding invoices from current to AR30 invoices. This role involves contacting customers, resolving payment issues, and maintaining accurate records to help improve the company’s cash flow and reduce aged receivables.

Essential Functions

• Prepare and submit Pay Applications (AIA Billing) accurately on a monthly basis.
• Collaborate with internal teams and Sales to track job progress and ensure accurate billing.
• Assist with job closeout documentation and other requirements needed to induce payment, such as lien waivers, CIP reporting, and Certified Payroll reporting.
• Ensure accurate application of payments to customer accounts and update records accordingly.
• Communicate with customers as needed to gather information, resolve rejected pay applications, and negotiate acceptance of monthly pay applications.
• Maintain detailed records of all billing activities and support documentation.
• Prepare and submit regular reports on the status of assigned accounts as needed to management.

Knowledge, Skills, and Abilities

• 1-2 years of experience in accounts receivable, collections, or a related field.
• Familiarity with basic accounting principles and practices.
• Customer Service Skills.
• Ability to identify and resolve problems.
• Advanced proficient with Microsoft Office 365.

Education and Experience

• High School graduation or equivalent is required.
• Minimum 1 year of AR Collections experience
• Experience in technology platforms especially in the functions of configuration, reporting, dashboards, and data management.

EEO STATEMENT 

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.