Retail Shift Lead at LEGOLAND Discovery Centre

What you'll bring to the team:

 

🎢 Join Our Team as a Retail Shift Lead at LEGOLAND Discovery Center Dallas! 🧱✨

Are you ready to lead with LEGOLAND magic? 🌟 We're on the lookout for a passionate and energetic Retail Shift Lead to help us create unforgettable experiences for families and brick builders of all ages! 🏰

If you're all about guest obsession, team motivation, and building a world-class retail experience—this is your moment! 💪

Qualifications & Experience:

🧩 What You’ll Do:

As a Retail Shift Lead, you’ll be the go-to leader on the floor, helping guide and support your team during busy attraction days! You’ll wear many hats—from solving guest issues to coaching team members—and help drive LEGOLAND's signature fun. 🎉

🔑 Key Responsibilities:

• Serve as Supervisor on Duty overseeing Admissions, Attractions, Food & Beverage, and Retail 🍔🎟️🛍️

• Motivate, coach, and support team members to deliver exceptional guest service 💬🙌

• Monitor and manage daily assignments for the frontline crew 🧍‍♀️🧍‍♂️

• Help control queues and crowd flow to keep everything safe and fun 🚶‍♂️🚶‍♀️➡️

• Lead training in areas like ride safety, food handling, and retail standards 🎓🧼🛒

• Assist with inventory, stock, scheduling, and more when not duty managing 📦🗓️

• Handle guest concerns with empathy and creativity, turning problems into WOW moments 💡❤️

🎓 What You Bring to the Build:

• High School diploma or GED 🎓

• 6+ months in entertainment, attractions, retail, or customer service preferred 🛍️🎡

• A genuine passion for creating awesome guest experiences for kids and families 👨‍👩‍👧‍👦

• Strong communication, leadership, and training skills 💬💼

• Ability to energize your team and have fun while getting the job done! ⚡🎉

🧱 Bonus Points If You:

• Love LEGOs (of course!) 🧱❤️

• Have previous experience managing or supervising in a fast-paced environment 🕒

• Enjoy keeping things organized while staying upbeat and engaging 🤹

🔧 Working Here:

• Expect a fast-paced, dynamic, and FUN work environment 🎢🎈

• Flexibility is key—weekends, holidays, and evenings may be required 🕒🎉

• Must be able to stand, walk, bend, lift up to 50 lbs, and move through the attraction with ease 🏃‍♀️💪

• Safety-first mindset in all areas of work 🦺🧯

🚀 Ready to Build Your Career at LEGOLAND?

If you're enthusiastic, guest-obsessed, and ready to lead a team toward brick-tastic success, then we want to meet you! 🎯

Apply today and help us bring the LEGO magic to life at LEGOLAND Discovery Center Dallas! 🧱💛

Benefits:

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range:USD $17.50/Hr. Apply Now