- Office in Richfield
Position Summary
The Stock Associate is responsible for maintaining operational excellence by providing a great customer experience while present on the sales floor. They are to contribute to the overall financial performance of the store, perform and adhere to operational processes, including backroom/stockroom organization, receiving, merchandise mark out, item disposition, assembly, and fill the sales floor.
Essential Job Functions (Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.)
1. Operations: Responsible for maintaining operational excellence in the stock room including product processing and replenishment.
2. Operations: Moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner.
3. Customer Service: Partners with team to provide great customer service.
4. Operations: Replenishes sales floor multiple times per day based on business need, pulling and staging merchandise for and communicating to associates to place product on the sales floor.
5. Operations: Locates and pulls merchandise and fixtures to support sales floor resets activity.
6. Operations: Assists in sales floor display assembly.
7. Operations: Inspects returned/damaged merchandise to determine proper disposition or handling
8. Operations: Adheres to merchandise and inventory protection standards
9. Operations: Use order management system and shipping programs to manage back room shipments and stock.
10. Asset Protection: Must adhere to all asset protection procedures as outlined in the RAP manual.
11. Safety: Must follow all safe work practices, escalate unsafe conditions and report incidents.
Education/Work Experience Requirements
1. High School diploma or General Educational Development (GED) preferred.
2. Experience in a retail setting preferred.
3. Ability to follow written and verbal instruction and meet deadlines.
4. Proficient in Microsoft Office and navigating the internet.
5. Ability to work well with others and be a strong team player.
6. Ability to adhere to Lands’ End attendance program. For hourly full-time positions: Must be able to work up to 40 hour work week and be available for overtime as business needs arise (e.g. peak season). For hourly flexible part-time positions: Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours.
Essential Physical Requirements
1. Standing: Consistently for sustained periods of time.
2. Walking: Consistently moving about on foot to accomplish tasks throughout the store and stock room.
3. Climbing: Occasionally ascending/descending on a ladder to reach apparel on stock room shelves or set up visual displays on selling floor.
4. Fine motor skills: Frequently operates a computer and other machinery such as a point of sale register, in-store kiosk and computer printer. Frequently hanging apparel on hangers and folding merchandise on the selling floor and backroom.
5. Lifting: Occasionally lift up to 20 pounds unassisted.
6. Stooping: Occasionally bending the body downward and forward to reach items below the cash wrap, lower fixtures and the lower stock room shelves.
7. Reaching: Occasionally extend reach or hands overhead to hang apparel items or clean fixtures.
8. Twisting/Bending: Occasionally position self to work on register, pick up items off the floor and fold clothing at the cash wrap.
9. Work Environment: Work under florescent lighting while in store.
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes. This document describes the position currently available and is not an employment contract.
The position covered by this Job Description is expressly declared to be “at will,” meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this “at will” employment status must be in writing and signed by the EVP, Chief Administrative Officer & General Counsel.
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