WMS Specialist at 1-800-FLOWERS.COM, INC

The WMS Specialist I supports warehouse operations by managing system workflows, monitoring task execution, and ensuring the accuracy of wave planning and task generation. This role plays a key part in maintaining facility data, resolving system exceptions, and coordinating with operations leadership to align resources with daily production needs. The WMS Specialist I also contributes to training efforts and serves as a subject matter expert in SAP/EWM processes.

Essential Duties & Responsibilities

• Execute daily wave planning and printing functions to support production schedules.
• Monitor SAP/EWM work queues and task execution, resolving exceptions as needed.
• Maintain facility location data, drop zones, and wave progress from creation to completion.
• Use Warehouse Management System (WMS) to manage and release picking, shipping, and forklift tasks.
• Prioritize workloads based on resource availability and operational needs.
• Support training and documentation efforts for system processes and procedures.
• Provide feedback on profiling and assist in developing training materials.
• Communicate workflow changes to floor leadership in real time via radio, email, and in-person updates.
• Collaborate with supervisors and peer leads to ensure cross-functional alignment.
• Participate in hands-on production tasks during non-peak periods as needed.
• Support special projects and continuous improvement initiatives.

Qualifications

Experience: 1–2 years of warehouse or distribution experience required; SAP/EWM experience strongly preferred.

Education: High school diploma or GED required.

Skills:

• Strong communication, problem-solving, and organizational skills.
• Proficiency with WMS, SAP/EWM, RF scanners, and basic computer applications.

Availability: Flexibility to work nights, weekends, and holidays, especially during peak seasons.

Physical Requirements (Essential Functions)

• Ability to lift and carry up to 50 lbs. regularly.
• Frequent standing, walking, bending, and repetitive motion.
• Comfortable working in a fast-paced, physically active warehouse environment.

Work Environment & Schedule

Fast-paced warehouse setting with temperature changes and moving equipment.

Standard shifts with overtime required during seasonal peaks.

Shift Options:

• Shift 1: Sunday–Wednesday (Sun: 4:00 PM–2:00 AM, Mon–Wed: 2:00 PM–12:00 AM)
• Shift 2: Tuesday–Friday (7:00 AM–5:00 PM)