AVP - BRANCH MANAGER - Bilingual in Spanish Preferred at Financial Resources FCU

Financial Resources FCU has been designated one of the Best Places to Work in NJ since 2022! At FRFCU, we are "putting people first" and that starts with our employees! Come see why our team members have voted us for Best Places to Work in NJ for 4 consecutive years! 

Financial Resources FCU is a member-focused Credit Union dedicated to empowering our community through financial wellness, trust and personalized service. With a strong foundation built on our shared values of honesty, compassion, respect and integrity, we are seeing a dynamic and driven Branch Manager to lead our Jersey City, NJ branch. 

Financial Resources is a not-for-profit federal credit union with locations in Somerset, Hunterdon, Middlesex, Hudson and Union Counties. With a history of serving our members for more than 100 years, we have grown to more than $650 million in assets serving more than 29,000 members with 6 public access branches and a team of 100 employees. We are available Nationwide!

As the Branch Manager in our Jersey City location, you’ll serve as a key ambassador for our Credit Union. This role requires a proactive leader with strong relationship-building skills and a sales mindset to drive business growth and deepen member engagement. You’ll oversee branch operations, mentor staff, and lead community outreach efforts to expand our presence in the Jersey City area.

A little more about what we do: Financial Resources has been serving the needs of our members for more than 100 years and we are just getting started. We are looking for more high character people to join our team and help us help more members as we get started on the next 100 years. When you join Financial Resources, you will be part of a mission driven organization with a team of talented and committed team members that value our members and company culture!

Some of your responsibilities will include:

• Lead and coach branch staff to deliver exceptional member service and achieve sales goals.
• Cultivate strong relationships with existing and prospective members, community organizations, and local businesses to drive branch growth.
• Develop and implement strategic business development plans tailored to the Elizabeth, NJ market.
• Ensure branch operations are compliant with internal policies, regulatory requirements, and industry best practices.
• Analyze branch performance metrics and identify opportunities for improvement in service delivery, productivity, and revenue generation.
• Promote a culture of accountability, collaboration, and continuous improvement within the branch.

What we offer to our team members:

• Work Life Balance Programs that includes a reduced hour work week after satisfactory completion of your training period
• A competitive salary 
• Generous paid time off 
• Health, dental and vision plans for employees and their families
• Health Savings and Flex Spending Accounts
• Paid Parental Leave Programs
• Short and Long-Term Disability Programs
• Company provided life insurance and low-cost supplemental insurance plans
• 401K with 100% employer match, up to 6%, after one year and potential for additional profit-sharing contributions
• Paid volunteer days
• Opportunities for career advancement with continuous learning and development 
• Tuition reimbursement

We ask that you have:

• Minimum of 5 years of related experience in a financial institution with supervisory experience required. 
• Bachelor’s Degree or equivalent experience in lieu of degree
• Expert knowledge of banking principles and practices
• Strong knowledge of principles and practices to ascertain and assess member needs, meet quality standards of member service and evaluate member satisfaction.
• Expert knowledge of selling practices and activities
• Excellent computer skills (Microsoft Suite of Products, Fiserv DNA or COCC Insight experience is preferred but not required)

If you want to work in a friendly environment and with an organization that is looking to expand its footprint, please consider applying for this opportunity.