Career Coach (Grant Funded, Time Limited) at Wake Technical Community College, NC

About the Department

Pay Grade:  Professional 5

This position manages the full spectrum of career development and employability skills for diverse student and alumni populations in collaboration with faculty, staff, and employers to best support the student and alumni community.

Position Duties

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  

*Leads one-on-one and group career counseling (in-person and virtually) that specifically targets, anticipates, and supports students' career ideas and trajectory

*Establishes and maintains effective and cooperative working relationships with the college community to include prospective and enrolled students, and alumni

*Collaborates with the team to plan and manage department sponsored events to include workshops, presentations, and staff/faculty professional development training

*Manages relationships with faculty, staff, and other key stakeholders to collaboratively develop and implement programming that complements and supplements faculty instruction and students’ learning

*Delivers and executes workshops within courses and as stand-alone events through variety of modes including in-person and online

Administers valid and reliable assessment instruments and computerized career guidance information as appropriate to assess individualized traits, personalities, strengths, abilities, values, and interests and their alignment to training, programs of study, and career opportunities? 

Promotes, engages and creates a diverse, equitable, and inclusive community with students, faculty, staff, and community including advocacy of targeted outreach and inclusive programming

Manages operation of satellite Career Services offices, as assigned 

Tracks and documents services provided, collaborations, and ongoing projects to identify trends, best practices, and continuously improve offerings and align with college mission

Continually assesses student, faculty, and staff needs connecting with appropriate resources (internal and external) to aid in successful career development

Represents the department and its programs internally and externally to include faculty, department, and division meetings and events

Maintains the protection of student records in accordance with FERPA regulations

Minimum Qualifications

Knowledge, Skills, and Abilities

Knowledge of career development or counseling theory as it relates to working with a diverse population

Ability to use multiple media to communicate, especially in the online environment

Strong technical proficiency with Microsoft Office applications, as well as web-based presentation and design platforms, and social media

Ability to create materials and content for in-person and virtual workshops

Ability to operate in a fast-paced work environment with strong organizational and prioritization skills to handle multiple tasks and projects

Flexibility and reliability to work independently and in remote teams

Ability to travel to other campus locations, and work evening and weekend events, as required

Minimum Requirements 

Bachelor’s degree in Business, Education, Psychology or related field 

One year of experience working in career services to include practicum or internship experiences

Experience working in a higher education setting and/or experience working with business, industry or government in training and development, experiential learning, job placement or on-the-job training

Valid driver’s license with approval required by the College’s Liability Insurance Carrier

Preferences

Master’s degree in counseling, higher education, or related fields 

Experience working in a higher education setting or industry-related field