Operations Coordinator at Praying Pelican Missions

Seeking applicants residing local to Alaska to coordinate field operations for Praying Pelican Missions' ministry in the Alaska locations. Recruit, plan and lead Christian mission teams for service alongside host church partners and locally run ministries. Facilitate life-changing experiences! 

SUMMARY

The Operations Coordinator demonstrates expertise and core competency in primary responsibilities of recruiting, consulting and trip leading.

The Operations Coordinator demonstrates and promotes the teaching and spreading of the Christian faith by leading prayers and devotion, reading scripture, and leading in ministry, while demonstrating PPM's mission of partnership with the local Christian church in serving others and advancing the Gospel of Jesus Christ.

The Operations Coordinator provides advanced leadership while serving in Praying Pelican Missions (PPM) ministry locations, supporting the strategic direction and management structure of PPM while identifying and leading new and improved processes.  Builds upon the current operations and utilizes the strengths and experience of staff to manage existing and new efforts in location.  

The Operations Coordinator, with primary field operations emphasis, is responsible for fiscal accountability, mission planning, logistics and implementation, local staff recruitment and oversight, and representation to partners and other key stakeholders, ensuring compliance with relevant expectations and accountabilities in assigned location(s).

The Operations Coordinator utilizes agreed upon area(s) of expertise beyond the standard field operations core responsibilities to complement strategic initiatives for further advancement of the ministry. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Area #1: Missions Recruiting & Consulting 

Supporting Goal: Provide vision and leadership in day-to-day recruitment and consulting activities to prepare and equip Christians in their walk with Christ. 

Performance Standards: 

1. Meet or exceed assigned recruiting, call/contact, and renewal goals.
2. Model administrative leadership and proper work ethic.
3. Accomplish monthly tasks as appropriate to that season and/or directed by supervisor.
4. Set up trips in conjunction with the Location Leader, taking care of all details of the trip and communicating accordingly with teams you’ll be leading. 
5. Endeavor to attend all conference calls, recruiting meetings, trainings, etc. as scheduled. 

Area #2: Trip Leader

Supporting Goal: Provide mission teams with a top quality, Christ- centered experience.  

Performance Standards:

1. Provide professional representation for PPM with location pastors, mission trip Group Leaders and team members, and area organizations. 
2. Ensure safety and security protocols are followed, including incident response options.
3. Be a flexible, team first member of the Praying Pelican Missions staff.
4. Coordinate ministry activities with identified partners in location for effective spiritual influence within the team and impact within the community served.
5. Exercise fiscal responsibility in use of resources available.
6. Follow the Policy Agreement and Standards and Guidelines set forth by PPM.
7. See that all leadership team members follow the listed guidelines on each trip as identified in the leadership team handbook. 
8. Assess, manage and report critical physical, emotional or spiritual concerns of staff in location (seasonal, full time, volunteer and interns).

Area #3: Location Delegations

Supporting Goal:  Support Location Operations leadership in carrying out established location Delegations, defined as the following, through individual accountability and the training and guidance to leadership team members.  

Ministry

• Host pastors monthly relationship connection.
• Networking to add new pastors & partners; casting PPM vision
• Face to face meetings with key ministry leaders. 
• Seasonal staff - Quarterly communication & encouragement. (non trip season)
• Local staff - Monthly communication and encouragement (non trip season)
• “On trip” presence of text/email connections with all TL’s (2x/week)
• Involvement in staff training to provide ministry vision & follow-up
• Ownership of host pastor and staff reviews. (Them reviewing PPM)
• Yearly location staff and pastor’s conference. 
• Assign trip staff in partnership with operations leader. 
• Assign trip location/partners in partnership with operations leader.
• Local hiring and training in partnership with Operations. 

Operations

• Networking to add new pastors & partners; casting PPM vision.
• Negotiate key food, lodging, transportation costs each year. (Best practice - August)
• Begin and end heavy trip leading seasons in location. (Best Practice)
• Assign Trip Staff in partnership with ministry leader. 
• Assign trip location/partners in partnership with ministry leader. 
• Location budgeting. 
• Expense report management. (Best practice - in within 30 days of trip ending)
• Networking with other ministries.
• Manage vacation in a way that someone is always “on call” for location.
• Roots updating management. 

Consulting

• Assign trip consultants. 
• Ensure best practices laid out by consulting team. 
• Manage retention. 

Recruiting

• Manage renewal strategy and follow through.
• Develop recruiting goals with PPM recruiting leader. 
• Supply marketing team with content. 

Area #4: Position Management 

Supporting Goal:  Further develop initiative and spiritual, interpersonal and organizational skills to equip you to partner with PPM in furthering the Kingdom of God and serving our Lord Jesus Christ.  

Performance Standards:

1. Be an advocate for Praying Pelican Missions and its employees. Promote a positive image of PPM, build trust and rapport with all staff members, and be an affirming and encouraging team member at all times. 
2. Serve as primary contact for identified areas of expertise and leadership as an Operations Coordinator.
3. Spend time daily in prayer and in scripture for PPM and all the avenues PPM covers. 
4. Attend all major PPM staff events, including the spring conference, department meetings, training events and mandatory all-staff meetings. 
5. Participate in a yearly review meeting with supervisor.  
6. Meet or talk regularly with supervisor to enhance communications and allow for input and coordination to promote success with assigned Key Performance Indicators (KPIs).  Complete monthly performance reporting as directed.
7. Participate in PPM scheduled recruiting meetings in person or via conference call.
8. Participate in regularly scheduled Foundation and Prayer calls.

Area #5: Fundraising

Supporting Goal:  Grow PPM and personal support through financial contributions per established organization standards.

Performance Standards:  

1. Develop and encourage support for PPM programs and priorities through strong Christian witness among colleagues, mission participants, ministry partners and the general public.
2. Promote PPM365 fundraising initiatives to support pastors throughout the world.
3. Create and maintain personal fundraising plan respective to your personal budget and needs, and PPM policy limits.
4. Maintain a fundraising management plan that includes annual, quarterly and monthly plans of action.
5. Operate within the personnel guidelines of Praying Pelican Missions.   
6. Compile list of prospects; communicate regularly with supporters, keeping them  informed of mission activities and events to keep them engaged and experiencing the Christian work of PPM.  
7. Use resources such as marketing materials effectively and prudently in accordance with the yearly budget. 

SUPERVISORY RESPONSIBILITIES:

• Manage location staff, if/as assigned.  Oversee volunteers and staff who serve part time in location (seasonal).  Assign and direct work.
• Report concerns regarding the ability or actions of location seasonal leaders in fulfilling the position responsibilities.  

QUALIFICATIONS:

To perform this job successfully, an individual must maintain a personal relationship with and be a consistent witness for Jesus Christ, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel to field sites to monitor projects
• Excellent planning and organizational skills
• Above average communication skills - both verbal and written
• Proficiency with Google docs or Microsoft Office suite of software
• Work well in a diverse team and a pressured environment
• Flexible and adaptable
• Cheerful, diplomatic, encouraging, concern for the spiritual well-being of the team
• Spiritual maturity, ability to keep the focus of work on the overall goal of expanding the Kingdom of God
• Ability to communicate and interact well with people of differing educational, linguistic, cultural and socio-economic backgrounds
• Strong relational skills and financial management experience preferred
• Proven management and leadership experience
• Diplomacy, negotiating skills.

EDUCATION and/or EXPERIENCE

Associate’s or Bachelor's degree (B. A.) from accredited college or university; or a minimum of 3 to 5 years' related work experience; or equivalent combination of education and experience. Twelve credit hours of college-level Biblical studies or equivalent strongly preferred.

LANGUAGE SKILLS

Ability to effectively present information to church organizations, leaders and public groups.  Ability to respond to common inquiries or complaints from customers, or members of the church and business community.

Fluent spoken and written English required.  Fluent-to-advanced level of spoken and written in-location language(s) strongly preferred.

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.  

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

OTHER QUALIFICATIONS

Ability to meet the scheduling requirements of the position including, but not limited to, work overtime as necessary, travel 30% of the time and possess a valid driver’s license.

Reflect principles of Christianity, with a heart for the world.

Ability to self-manage and meet deadlines.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; talk and hear; and to use hands and fingers to handle or feel objects.  The employee is occasionally required to stand or walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Self-paced requiring flexibility, the ability to work independently, to work quickly and efficiently, and at times in a fast-paced, emotionally and physically demanding work environment.

ABOUT PPM

PPM MISSION STATEMENT:
“PPM exists to build up, encourage, and assist the local Church in reaching and serving their communities for Christ.”

DISTINCTIVE OBJECTIVES OF PPM:

GENUINE PARTNERSHIPS

We believe in the local Church. This is our mission base. Each team is partnered alongside local ministries to encourage and assist them in serving their communities.

LONG-TERM RELATIONSHIPS

Our heart is to be wholly invested in the communities we serve. Your team will have the opportunity to build lasting relationships with local churches and ministries by serving alongside them throughout the week.

SUSTAINABLE MINISTRY

We remain under the authority and direction of the local Church

to ensure each mission trip has a lasting impact. Our fully customized approach aligns your team’s gifts with the needs and initiatives of local ministries.

GUIDING VISION

PPM exists to build up, encourage, and assist the local Church in serving and

reaching their communities for Christ. As an interdenominational ministry, we

seek to celebrate the variety of the Church while leveraging what binds us

together as followers of Jesus Christ. There is no more powerful example of

God’s love to a community than when His people come together to serve and

advance the Gospel, all in the name of Jesus.