Homeoffice Product Manager at i3 Verticals

JOB TITLE:  Product Manager

FLSA STATUS:  Exempt

DEPARTMENT:  Enterprise Utilities

REPORTS TO: Director of Product

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote, U.S

TRAVEL: up to 20%

SUMMARY OF POSITION:

The Product Manager is responsible for managing research and development activities relating to the design and development of i3 Verticals software products and qualification or re-qualification of new and existing products. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Gains a thorough understanding of customer needs and uses that knowledge to help deliver products that provide customers with an unparalleled experience.
• Understand customers’ quality expectations, including issues they see in the current environment with respect to usability, reliability, security, and data integrity and define training and support requirements.
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
• Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution.
• Translates business goals and end user needs as defined by the product roadmap committee into product strategy.
• Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements.
• Manage the product roadmap portfolio with a common approach.
• Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings.
• Partner with design and development teams to identify and create solutions and rank product features to meet intended customer outcomes within a specific product portfolio.
• Communicate product feature releases and backlog items with the relevant cross-functional groups at the appropriate times.
• Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP).
• Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities.
• Condenses complex technical concepts into non-technical language for stakeholders.
• Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, vertical leaders, etc.) and in all formats the product's long-term strategy which is used to prioritize short-term action.
• Champion the use of common source components versus building duplicate functionalities, reducing technical debt while driving new capabilities.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

• Bachelor’s degree in business, product management, or IT related field, with 10+ years of experience in a progressive functional leadership role.
• Proven knowledge in formal business analyst, engineering or testing experience, knowledge of the Utilities industry, familiar with BI tools, certification or experience with Product Owner or Scrum Master role.
• Possesses expert knowledge of subject matter.
• Ability to foster teamwork and manage the work of others that may not be direct reports.
• Effective listening, multi-tasking, negotiation, and consensus building skills.
• Demonstrated project management skills.
• Excellent verbal and written communication skills and the ability to communicate with all levels in organization.
• Strong problem-solving and analytical thinking skills.
• Computer Skills/Microsoft Office (Word, Excel, PowerPoint).

Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York state.