Systems Administrator at Q-Lab Corporation

Description

Q-Lab Corporation is currently seeking a Systems Administrator to join our team in Westlake, OH. This role will be responsible for supporting Q-Lab’s worldwide user base and information network. The Systems Administrator implements and manages all aspects of Q-Lab’s network systems. This role will be a part of a four-person team responsible for managing an international VPN data network with six locations around the world. We have approximately 225 internal users, 300 computers, and 40 servers.

Responsibilities:

• Install, maintain, and monitor server systems to keep availability high and performance consistent.
• Respond promptly to systems related support requests. Resolve issues effectively and efficiently so that users can be as productive as possible.
• Solve escalated workstation/server problems quickly and with expertise.
• Work with vendors to purchase, implement, and maintain equipment and services.
• Share knowledge and help other IT staff.
• Identify issue patterns, determine root cause, and implement fixes to improve overall network systems reliability.
• Works outside of regular business hours/on weekends as necessary to accomplish tasks that would be highly disruptive to operations, and to respond to emergencies.
• Rarely (0-2x per year) travel to other Q-Lab offices, both domestically and internationally.

Required Skills/Experience:

• Positive attitude, energetic, tackles tasks with a sense of urgency. You should love what you do!
• 5+ years’ experience supporting end users in a Microsoft Windows / Microsoft Office environment.
• 3+ years’ experience as an administrator responsible for corporate Windows Server systems.
• Working knowledge of Active Directory, Exchange, and Hyper-V.
• Experience with SQL Server and IIS administration is a plus.
• Strong problem-solving process. Able to resolve new and complex issues with systems. Draws on and applies ideas from past experience, internet knowledge sources, co-workers, and vendors.
• Clear verbal and written communication skills. Present technical concepts in a way that’s understandable to non-technical users.

Who We Are:

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform weathering and corrosion testing services, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

We Offer:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.
• A Northeast Ohio Top Workplace environment – 11 years running!
• A proven track record of success.
• Excellent compensation package including year-end bonus and company-funded retirement plan.
• Comprehensive benefits: Health, Vision, Dental, Disability and Life.
• Generous Paid Time Off, and Holidays.
• Fun, friendly working atmosphere!