Homeoffice Clinical Intake Manager/Sales Manager at Thrivingcenterofpsych
Thrivingcenterofpsych · New York, United States Of America · Remote
- Professional
About Thriving Center of Psychology
Thriving Center of Psychology is a fast-growing, multi-site, and telehealth practice dedicated to expanding access to high-quality mental health care. Our mission is to help people thrive by connecting them with the right clinician, at the right time, using a seamless and compassionate process.
Our Intake and Admissions team plays a vital role in that mission, ensuring that every potential client and family member feels supported from their very first interaction.
About the Role
We’re seeking an Intake Manager, Sales Operations, to lead and scale the front-end of our patient journey, from first inquiry to scheduled appointment. Reporting to the Sales Director, you’ll manage a team of Admissions/Intake Coordinators responsible for responding to leads, qualifying clients, and converting inquiries into scheduled appointments.
This role blends sales leadership, operational excellence, and client experience, ensuring that every person who reaches out to Thriving Center feels taken care of and moves smoothly through the intake process.
You’ll oversee performance metrics, build SOPs and training materials, implement scripts and response templates, and drive measurable improvements in conversion, response times, and client satisfaction.
About Thriving Center of PsychologyThriving Center of Psychology is a fast-growing, multi-site, and telehealth practice dedicated to expanding access to high-quality mental health care. Our mission is to help people thrive by connecting them with the right clinician, at the right time, using a seamless and compassionate process.Our Intake and Admissions team plays a vital role in that mission, ensuring that every potential client and family member feels supported from their very first interaction.About the RoleWe’re seeking an Intake Manager, Sales Operations, to lead and scale the front-end of our patient journey, from first inquiry to scheduled appointment. Reporting to the Sales Director, you’ll manage a team of Admissions/Intake Coordinators responsible for responding to leads, qualifying clients, and converting inquiries into scheduled appointments.This role blends sales leadership, operational excellence, and client experience, ensuring that every person who reaches out to Thriving Center feels taken care of and moves smoothly through the intake process.You’ll oversee performance metrics, build SOPs and training materials, implement scripts and response templates, and drive measurable improvements in conversion, response times, and client satisfaction.
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