Records Research Specialist at Univest Financial Corporation

Univest Financial Corporation (UVSP), has approximately $7.9 billion in assets and $5.4 billion in assets under management and supervision (as of June, 2025). Headquartered in Souderton, Pa. and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region. For nearly 150 years, Univest has stayed true to our philanthropic spirit and the strength of our Committed to Local giving program is one of the things that differentiates us. In 2024, Univest donated $2.1 million to our local nonprofits and our employees volunteered more than 16,000 hours.

At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity.  We seek career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs-based financial solutions in the communities we serve.

We're hiring a Records Research Specialist to join our Deposit Operations Team in Souderton, PA.

Responsible for timely review, processing and quality control of legal requests for Univest Financial Corporation, and its respective affiliates.  These requests include but are not limited to subpoenas, Writs of Execution, garnishments, Federal and State Tax levies, Domestic Relations orders 

Analyze legal requests to determine the required documents to support the request; interpret the purpose, entities affected, account ownership, etc. to determine the appropriate method to represent the Bank’s interest in accordance with bank policies, guidelines and regulatory requirements.  

Collaborate with other departments as necessary, including but not limited to Risk Management, Loan Operations and

Asset Recovery to ensure a clear understanding of documentation or accounts involved with incoming legal requests

Responsible for notifying Univest General Counsel as well as the contracted outside counsel when a new legal item is received

Work with these teams to ensure all documentation and follow-up support for the filings is completed accurately and in a timely manner

Responsible for the review, process and quality control of research requests, including but not limited to credit references, CPA audit confirmations, asset verifications, deposits, Social Security, mortgages, Immigration letters, Date of Death Balance letters, statement, deposit and check image requests, IRS Tax Document Reprints for 1099-INT, 1099-MISC and 1098 

Timely recording and filing of all documents in Synergy

Work with attorneys, IRS officers, law enforcement officers, government officials and customers to resolve requests in a timely fashion

Perform other routine department tasks such as scanning, filing, opening & sorting mail and maintenance of documents

Support other Deposit Operations tasks and provide backup for other team members 

Assist with internal and external audit requests for documentation and support Management by providing any necessary follow-up

Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct 

Perform additional duties as required  

High School Diploma or GED equivalent  

3+ Years of related experience 

Excellent oral and written communication, showing close attention to detail  

Ability to work independently, using resources and problem-solving skills to fulfill requests 

Highly organized with the ability to multi-task and prioritize tasks 

Strong understanding of how to work with and navigate various forms of technology, with the ability to complete all job duties remotely as required  

Knowledge of banking including Deposit and Loan Operations, Deposit and Loan Regulations as applicable to the position or a desire to learn 

Experience with Jack Henry, Synergy or equivalent banking systems, Excel, Word, Adobe, Outlook, Salesforce and WebEx preferred 

Wage Range:

The salary for this position ranges from $21.00 to $25.00 per hour                                                                                                                                      

Benefits Overview:

Univest offers a comprehensive benefits package that includes:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• Commissions: paid quarterly based on individual and team production
• We offer company paid life insurance: as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs: including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts: on loan products
• Professional development trainings

Click here for Benefit Information

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An Equal Opportunity Employer.  Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age,  sex, disability or protected veteran status.