Water Quality/Lead Communication Specialist at City of Cleveland, OH

About the Department

Position Duties

Under general direction, performs major daily and project/program based administrative duties. Recommends and administers divisional/departmental policies and procedures. Prepares regular and special reports related to divisional/departmental operations. Performs other job-related duties as required.

Minimum Qualifications

Bachelor's Degree in Business/Public Relations or closely related field from a four-year accredited college or university required.  Two years of full-time paid experience in government or private industry office administration required.  (Substitution:  Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking.)  Must be able to operate a personal computer with Microsoft Office Suites.

Other Qualifications

Under administrative direction, works with lead and water quality teams to develop and update customer outreach materials, such as letters, brochures, reports and presentations. Present clear and accurate information to customers in a digestible manner. Ensure all customer-facing materials meet federal and state requirements. Help prepare Cleveland Water’s annual Water Quality Report. Answer questions from customers regarding water quality topics. Ability to multitask and work a flexible schedule, including occasional evenings and weekends. Assist communications team with tasks as needed.
Minimum Requirements

Preferred Qualifications
Bachelor’s degree in communications, environmental science or closely related field from a four-year accredited college or university. Excellent written and verbal communication skills. Experience writing both long and short form pieces. Outstanding attention to detail and organizational skills. Experience collaborating with others to ensure effective communication. Minimum three years’ experience in a related role preferred.