- Professional
- Office in Wilmington
ARC Mechanical is seeking AR Specialist to join our team! This individual will be a key participant in the day to day activities in the AR Aging, and will also work alongside the Billing Specialists. The AR Specialist will report to the Controller.
Key Responsibilities
- Monitor accounts receivable and identify overdue accounts in accordance with company policy
- Maintain a record of contacts and attempted contacts with delinquent accounts
- Successfully resolve customer queries regarding billing, statements, and payments. Able to escalate queries effectively
- Achieve or exceed cash collection targets on monthly or quarterly basis.
- Assemble reporting and provide thoughtful analysis of AR aging, collection activity schedule, cash collection forecast, and cash balance reporting
- Assist with preparation of monthly AR reserves, credit memos, write-offs, etc.
- Assist with credit checks and other statutory requirements for onboarding new customers
- Assist with billing project and service-related calls
Skills, Knowledge and Expertise
- Bachelor's degree in Finance, Accounting or Business Administration
- 3+ years prior collections experience is preferred with familiarity of various collection techniques, standard practices and procedures related to billing and collections
- Proficiency using Microsoft Excel and Microsoft Office Suite or related software as well as other accounting software programs.
- Ability to interact professionally with customers, demonstrating a natural customer service orientation and highly competent negotiation skills
- High degree of accuracy and attention to detail
- Ability to work independently and in a fast-paced environment
Benefits
- Eligible for healthcare benefits on Day 1 of employment:
- Medical, dental, vision, and prescription drug coverage
- Health Reimbursement Arrangement (shared cost deductible)
- Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
- Health Savings Account (HSA)
- Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
- Accident Hospital Indemnity
- Company-paid Short and Long-term Disability Insurance
- Pet Insurance
- Employer matched 401(k) saving plan (with Roth option)
- Weekly paycheck
- Generous paid holiday schedule (11 days per year)
- Paid time off (vacation + sick time)
- Learning & Development programs
- Employee Referral Bonus Program
- Tuition Reimbursement
EOE – Disability/Veterans
