Guest Services Representative-Days/Evening at Grady Health System

Grady Health System offers many career paths for experienced professionals.  Whether you have many years of experience or are in the early stages of your career, you can find a rewarding career at Grady!

Summary:
Greets and assists patients, visitors and other users of the hospital by directing and informing them of the location of hospital services, patient locations, etc. they desire as well as regulations governing hospital visitation policies and procedures.

Qualifications:

·         High School Diploma/GED.

·         At least 1 year of experience as a receptionist, customer service agent, or any position that requires extensive public contact and interaction.

·         Basic Life Support Certification from American Heart Association required at the time of hire.

·         Excellent written and verbal communication skills.

·         General knowledge of hospital informational systems.

·         General working knowledge of computer systems.

·         Must be physically capable of constant standing for several minutes, walking, and lifting of heavy equipment and/or patients as deemed necessary.

·         Being courteous and professional at all times.

·         In services training provided in patient handling, movement and body lifting techniques, Joint Commission, OSHA regulations, Universal Precautions, Crisis Management and Death and Dying

Perks & Benefits:

·         Competitive salary and comprehensive benefits package.

·         Opportunities for professional development and continuing education.

·         Collaborative and supportive work environment.

·         Employee wellness programs and resources

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.