Pest Control Service Manager at Avayda Pest Control

Service Manager
Avayda, Inc. - Langley/Abbotsford  position available.

Avayda is a market leader in safety, quality assurance, and customer experience
management and the second-largest residential-only pest prevention provider in
Canada. We are extremely proud of our mission in service excellence and constantly
work to enhance the value and impact of our services.

The Service Manager is responsible for managing daily operations with the goal of
providing World Class service to Avayda clients. This includes supervising a group of
Service Technicians, ensuring monthly route completion, and managing basic financial
performance of operations. This position will offer direction to staff in all aspects of
operations including, service, client care and career education. Benefits, paid holidays,
vacation and sick time, bonus potential, and a company vehicle are among many of the
rewards of working for Avayda.

Responsibilities:
 Manage daily operations with the goal of providing World Class service to
Avayda clients
 Supervises a group of Service Technicians
 Ensure monthly route completion
 Offer direction to staff in all aspects of operations including, service, client care
and career education
 Responsible for recruiting and retention
 Responsible for managing basic financial performance of the operations. The
manager is required to adhere to an annual budget
 Daily travel throughout branch territory is required. The manager consistently
visits with clients, assists Service Technicians, troubleshoots and works closely
with the Branch partner.
 Required to work a flexible schedule, including early mornings and weekend
work when needed.
 Submit weekly, monthly and yearly reports, as required

Qualifications:

Required
The successful candidate should have the following:
 Previous experience in the Pest Control Services Field
 Previous supervisory/management experience preferred
The successful candidate must also possess:

 Working experience with Microsoft Office applications
 Excellent communication skills
 Ability to work independently
 Strong attention to detail and Enjoy hands-on work
 Good decision making skills
 Meet the Motor Vehicle Record (MVR) requirements (Offers are
contingent upon verification of MVR checks):

Preferred
 Experience in Entomology, Biology, Zoology a plus
 Service industry experience is a plus
 Experience supervising field employees a plus
 Experience working with budgets and P&Ls a plus
 Experience in the Pest Management industry a plus

Avayda, Inc. is an Equal Opportunity Employer