Utility Custodian at College of the Holy Cross

Key Responsibilities:

Custodial care

• Clean and sanitize restrooms, locker rooms, showers, classrooms, lecture halls, labs/studios (with training), offices, libraries, lounges, and residence hall deep cleaning when needed
• Perform needed floor care (sweep, mop, auto-scrub, burnish, scrub/strip/wax, carpet extraction); clean windows and surfaces; restock supplies
• Empty refuse containers; collect and remove debris and trash; stage materials at designated locations
• Maintain all equipment used in work practices in a clean, safe and operable condition

Campus moving services

• Plan and execute campus move requests pertaining to campus spaces
• Move, load/unload, and deliver supplies, equipment, and furniture using dollies, carts, and lifts; assemble/disassemble and reconfigure furniture as assigned, all while following safe lifting/ergonomic practices

Recycling and waste programs

• Support comprehensive recycling efforts, including collecting, sorting, and staging materials; assist with compost initiatives where applicable
• Handle and label materials per policy; maintain cleanliness of recycling and waste areas

Events, special projects, emergencies

• Set up and break down events (tables, chairs, staging, podiums); complete post-event cleanup
• Support major campus events (move-in/move-out, commencement, athletics etc.)
• Provide support during on-campus emergencies (flooding, snow removal, weather hazards, or other urgent needs) as required

Safety, security, and compliance

• Observe all safety rules; use required PPE; handle chemicals per SDS and hazard communication standards; follow bloodborne pathogen and exposure-control practices
• Inspect spaces for hazards, spills, leaks, pests, or damage; take immediate action within training and report promptly
• Follow lock/unlock schedules if assigned; handle keys/key rings per key control policy; promptly report lost/misplaced keys

Operations and communication

• Maintain organized custodial closets and inventories; submit purchase/work requests to Supervisor/Working Foreperson when needed
• Safely drive campus vehicles/carts between buildings if assigned; keep work areas clean, safe, and secure. Report any vehicle damage to your supervisor immediately

Strong safety mindset and attention to detail

• Customer service orientation with students, faculty, staff, and visitors
• Effective communication and teamwork in a diverse campus community
• Basic troubleshooting of custodial equipment and floor machines

Education and Experience:

• Required: High school diploma or equivalent. 1+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings
• Preferred: 2+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings

Skills and Competencies:

• Ability to work independently, prioritize tasks, communicate effectively and meet deadlines across multiple buildings
• Ability to read and follow SOPs, SDS, and equipment manuals; basic proficiency with email and work order systems
• Flexible to work evenings, weekends, holidays, and during peak campus periods and emergencies
• Proficiency operating floor machines and carpet extractors; basic CMMS use
• Valid driver’s license with acceptable record (for campus vehicle use)

Physical Requirements:

• Frequently stand, walk, bend, stoop, kneel, and climb ladders
• Frequently lift/carry/push/pull up to 60 lbs; occasionally up to 75 lbs with assistance
• Work on wet or uneven surfaces; tolerate noise, odors, dust, cleaning agents, and varying temperatures
• Wear assigned PPE (gloves, safety glasses, hearing protection, respirator as required)

Work Environment:

• Mix of academic, residential, dining, athletic, library, studio/lab (non-hazardous), office, warehouse, and outdoor areas
• Seasonal demands (snow/ice response, summer deep cleans, move-in/move-out, major events)
• Coordinate with Environmental Health & Safety for any hazardous materials; work only within training/authorization