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Utility Custodian bei College of the Holy Cross

College of the Holy Cross · Worcester, Vereinigte Staaten Von Amerika · Onsite

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The Utility Custodian supports a clean, safe, and welcoming campus by maintaining academic buildings, residence halls, dining and athletic facilities, libraries, labs/studios (non-hazardous areas), and event spaces. The role includes routine and deep cleaning, light maintenance, waste and recycling handling, event setup, campus moving services, and seasonal work across campus.
 

Key Responsibilities:

Custodial care

  • Clean and sanitize restrooms, locker rooms, showers, classrooms, lecture halls, labs/studios (with training), offices, libraries, lounges, and residence hall deep cleaning when needed
  • Perform needed floor care (sweep, mop, auto-scrub, burnish, scrub/strip/wax, carpet extraction); clean windows and surfaces; restock supplies
  • Empty refuse containers; collect and remove debris and trash; stage materials at designated locations
  • Maintain all equipment used in work practices in a clean, safe and operable condition

Campus moving services

  • Plan and execute campus move requests pertaining to campus spaces
  • Move, load/unload, and deliver supplies, equipment, and furniture using dollies, carts, and lifts; assemble/disassemble and reconfigure furniture as assigned, all while following safe lifting/ergonomic practices

Recycling and waste programs

  • Support comprehensive recycling efforts, including collecting, sorting, and staging materials; assist with compost initiatives where applicable
  • Handle and label materials per policy; maintain cleanliness of recycling and waste areas

Events, special projects, emergencies

  • Set up and break down events (tables, chairs, staging, podiums); complete post-event cleanup
  • Support major campus events (move-in/move-out, commencement, athletics etc.)
  • Provide support during on-campus emergencies (flooding, snow removal, weather hazards, or other urgent needs) as required

Safety, security, and compliance

  • Observe all safety rules; use required PPE; handle chemicals per SDS and hazard communication standards; follow bloodborne pathogen and exposure-control practices
  • Inspect spaces for hazards, spills, leaks, pests, or damage; take immediate action within training and report promptly
  • Follow lock/unlock schedules if assigned; handle keys/key rings per key control policy; promptly report lost/misplaced keys

Operations and communication

  • Maintain organized custodial closets and inventories; submit purchase/work requests to Supervisor/Working Foreperson when needed
  • Safely drive campus vehicles/carts between buildings if assigned; keep work areas clean, safe, and secure. Report any vehicle damage to your supervisor immediately

Strong safety mindset and attention to detail

  • Customer service orientation with students, faculty, staff, and visitors
  • Effective communication and teamwork in a diverse campus community
  • Basic troubleshooting of custodial equipment and floor machines
Qualifications

Education and Experience:

  • Required: High school diploma or equivalent. 1+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings
  • Preferred: 2+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings

Skills and Competencies:

  • Ability to work independently, prioritize tasks, communicate effectively and meet deadlines across multiple buildings
  • Ability to read and follow SOPs, SDS, and equipment manuals; basic proficiency with email and work order systems
  • Flexible to work evenings, weekends, holidays, and during peak campus periods and emergencies
  • Proficiency operating floor machines and carpet extractors; basic CMMS use
  • Valid driver’s license with acceptable record (for campus vehicle use)

Physical Requirements:

  • Frequently stand, walk, bend, stoop, kneel, and climb ladders
  • Frequently lift/carry/push/pull up to 60 lbs; occasionally up to 75 lbs with assistance
  • Work on wet or uneven surfaces; tolerate noise, odors, dust, cleaning agents, and varying temperatures
  • Wear assigned PPE (gloves, safety glasses, hearing protection, respirator as required)

Work Environment:

  • Mix of academic, residential, dining, athletic, library, studio/lab (non-hazardous), office, warehouse, and outdoor areas
  • Seasonal demands (snow/ice response, summer deep cleans, move-in/move-out, major events)
  • Coordinate with Environmental Health & Safety for any hazardous materials; work only within training/authorization
Additional Information:
This position is classified as non-exempt level position for purposes of the federal wage and hour law.
This position is full-time and comes with benefits.
The College of the Holy Cross is an EEO/AA/Disability/Vets Employer.
A member of the Higher Education Consortium of Central Massachusetts (HECCMA).
Application Instructions:
Review of applications will begin as received and continue until the position has been filled.  
 
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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