Instructional Designer at Kidango

About The Role

The Instructional Designer is responsible for the end-to-end design, development, and implementation of engaging and effective learning solutions. This role translates complex standard operating procedures, policies, and identified program related training needs into clear, concise, and impactful learning modules, e-learning courses, and supporting materials. The Instructional Designer will support the administration of learning management system (LMS) infrastructure, overseeing content uploads, user access, and leveraging data analytics to track participation, assess learning effectiveness, and inform continuous improvement. This role requires a strong understanding of adult learning principles, a keen eye for visual design, and the ability to collaborate effectively with diverse stakeholders.

What You’ll Be Doing 

• Partner closely with subject matter experts (SMEs) across various departments to conduct needs assessments, gather content, and design training solutions that are accurate, relevant, and aligned with operational objectives.
• Design, develop, and implement engaging and interactive learning modules, e-learning content, and blended learning solutions using various instructional design methodologies (e.g., ADDIE, SAM).
• Create visually appealing and effective infographics, slide decks, visual guides, job aids, and communication materials to support awareness campaigns, training sessions, and internal communications.
• Build engaging courses using authoring tools for instructional video and e-learning modules and content.
• Support the conversion of training presentations and resources across various programs to e-learning format.
• Manage course production projects from inception to delivery; meet course design objectives and deadlines.
• Facilitate course review activities, gathering feedback from stakeholders to update and improve course design.
• Recommend and support the implementation of effective learning and development strategies for Kidango.
• Support establishing training development guidelines, procedures, and protocols.
• Recommend procedures for improving the course development and revision process.
• Assist staff with integrating technology into courses with effective teaching strategies; and support them in overcoming barriers to using technology, to enhance learning across all programs.
• Support the continuous improvement cycle of learning materials and programs based on learner feedback, performance data, and emerging best practices in instructional design.
• Administer and manage the learning management system (LMS), including content uploads, updates, course scheduling, user enrollment, and troubleshooting technical issues and liaising with vendors.
• Analyze learning data, generate comprehensive reports on course completion, performance metrics, and learning outcomes, and provide insights for program optimization.
• Performs other duties as assigned.

 Preferred qualifications

• Bachelor's degree in Instructional Design, Educational Technology, Communications.
• 3+ years of experience in instructional design and e-learning development of online or blended courses.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated expertise in administering and managing various learning management systems (LMS) and e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Strong understanding and application of instructional design principles, adult learning theories, and evaluation methodologies.
• Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) for creating engaging visual content.
• Excellent organizational skills, attention to detail, and the ability to manage multiple deadlines and prioritize projects effectively in a fast-paced environment.
• Strong analytical skills with ability to interpret data and translate into actionable insights for improvement.
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and concisely to diverse audiences.
• Ability to work independently and collaboratively within a team environment.
• Knowledge of web content management systems is a plus.
• Ability to work within Kidango’s core hours and work schedule as assigned by manager.