AdaptHealth LLC - HMS Sales Representative ( Healthcare Partner) at AdaptHealth LLC

Position Summary:

The Healthcare Partner is responsible for building and managing strategic relationships with healthcare providers, distributors, and industry partners to drive revenue growth, enhance customer satisfaction, and promote the company’s products and services. This role combines sales expertise, market knowledge, and relationship-building skills to deliver innovative solutions that address the needs of healthcare providers, payers, and partners.

Essential Functions and Job Responsibilities:

• Partnership Development and Management:
• Identify and cultivate relationships with healthcare providers, distributors, and industry partners.
• Establish mutually beneficial partnerships to expand the company’s market reach.
• Regularly engage partners to align business objectives and growth strategies.
• Conduct daily outside sales visits to establish new business relationships and maintain existing ones with referral sources in the medical community.
• Meet in person with customers to identify needs, build relationships, and drive business growth.
• Travel to assigned territories to generate leads, provide accurate information on services, negotiate contracts, and deliver exceptional customer service.
• Sales Strategy Execution:
• Achieve or exceed assigned sales targets through effective partner engagement.
• Design and implement sales strategies tailored to each partner’s needs.
• Conduct presentations, product demonstrations, and negotiations to close deals.
• Market Insights and Analysis:
• Research and monitor industry trends, competitive landscapes, and regulatory developments.
• Leverage insights to identify new opportunities and refine sales approaches.
• Provide feedback to internal teams to influence product development and marketing strategies.
• Collaboration and Communication:
• Serve as the primary point of contact for partners, ensuring timely responses and resolution of issues.
• Collaborate with internal teams, including marketing, operations, and customer success, to deliver a seamless partner experience.
• Represent the company at industry events, conferences, and partner meetings.
• Performance Measurement and Reporting:
• Track and report key performance indicators (KPIs) related to partner sales.
• Use CRM tools to maintain up-to-date records of partner interactions and pipeline activities.
• Analyze results and recommend improvements for future growth.
• Participates in obtaining prescribing provider orders/signatures for appropriate documentation and original prescriptions while on-site when the Intake team is unable to do so.     
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. 
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program.
• Perform other related duties as assigned.

Competency, Skills, and Abilities:

• Results-driven with a strong sense of accountability.
• Strategic thinker with excellent problem-solving skills.
• Highly adaptable to fast-paced and dynamic work environments.
• Team-oriented with a collaborative mindset.
• Strong knowledge of healthcare markets, including providers, payers, and regulatory environments.
• Exceptional interpersonal and relationship-building skills.
• Excellent ability to communicate both verbally and in writing.
• Ability to communicate complex solutions effectively to diverse audiences.
• Ability to work independently and with a team.
• Ability to prioritize and manage multiple projects.
• Mental alertness and the ability to properly treat confidential information.
• Proficient computer skills and knowledge of Microsoft Office

Education and Experience Requirements:

• Bachelor’s Degree from an accredited college or equivalent experience in B2B or B2C Sales.
• Experience preferred in developing and maintaining client relationships, driving sales growth, and meeting or exceeding revenue targets.
• Valid and unrestricted driver’s license in the state of residence

Healthcare Partner:

Three (3) years of work-related experience is required. 

Senior Healthcare Partner:

Five (5) years of work-related experience is required.

Principal Healthcare Partner:

Eight (8) years of work-related experience is required.

Physical Demands and Work Environment:

• Must be able to bend, stoop, stretch, stand, and sit for extended periods.
• Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.
• Work environment may be stressful at times, as overall office activities and work levels fluctuate.
• Subject to long periods of sitting and exposure to computer screen.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
• May be exposed to angry or irate customers, patients, or referral sources.
• Ability to utilize a personal computer and other office equipment.
• Must be able to lift 30 pounds as needed.
• Physical and mental ability to perform essential functions of the position. 
• Ability to travel throughout service area and use of personal vehicles.