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Customer Service Representative at Steel Dynamics, Inc.

Steel Dynamics, Inc. · Butler, United States Of America · Onsite

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Division:Steel DynamicsOverview:

Assisting and Backing up the Inside Sales Representative team.

Responsibilities:
    • Working with Inside Sales on orders, reports, analysis, etc.
    • Providing ISR backup when they are out
    • Monitoring and expediting of production and shipments
    • Exceeding customer expectations for timely responses and communication
    • Working internally with all departments to serve the customer better
    • Meeting or exceeding monthly shipping goals
    • Meeting or exceeding department key measurements
Qualifications:

Required

      • A minimum two-year Associates degree
      • Effective written and verbal communication skills
      • Detail-oriented and well organized
      • Customer Service passion and attitude
      • Willing to go the ‘extra mile’ for service and problem resolution
      • Able to work with people from all organizational levels and backgrounds
      • Proficiency with Microsoft Office and PC applications

Greatly Preferred

  • An accredited four-year Bachelor’s degree, with a Business concentration
  • Three or more years of Customer Service or Sales experience

 

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

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