Guest Services Supervisor at HCI SPORTS AND FITNESS LLC
HCI SPORTS AND FITNESS LLC · Bee Cave, United States Of America · Onsite
- Junior
- Office in Bee Cave
Description
Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, service-oriented leader who thrives in a fast-paced work environment to fill our part-time Guest Services Supervisor role. Having a passion for health and fitness is important and customer service experience is a must!
Requirements
In joining our team, you'll be responsible for:
- Greeting and providing excellent customer service to all HCI members and guests
- Maintaining extensive knowledge of all sports programs and facility operations; be able to provide this information to members, guests, and visitors
- Assisting Manager with the training and onboarding of new employees
- Supervising a team and ensuring cash totals are correct at the end of each shift
- Monitoring security and visitor access
- Efficiently fielding phone calls and inquiries about programming
- Helping with general facility maintenance and upkeep of amenities
- Providing general administrative and clerical support
- Receiving and sorting mail and deliveries
- And more...
To be a great fit, you'll have:
- Availability to work Saturday and Sunday from 12 pm - 8:15 pm, and Thursday 2 pm - 9:15; must be available to work at least 2 shifts per week
- Minimum of one year of experience in a reception or related customer service position; six months of supervisor/management experience preferred
- High school diploma or GED
- Excellent verbal and nonverbal communication skills, including the ability to listen and respond appropriately
- Professional personal presentation
- Strong work ethic that includes punctuality, organization, and attention to detail
- Team oriented mindset
- Ability to quickly acquire and apply new knowledge and skills and the ability to maintain a friendly, enthusiastic, and positive attitude
- Willingness to work flexible hours, including weekends and some holidays, as needed
- Ability to multitask and work well under pressure
- Effective computer skills
What you’ll get as a member of our team:
- $17 - 20 per hour, based on experience
- A complimentary membership to HCI Sports & Fitness
- A fun work environment on a great team!